IT'S REALLY TOUGH. >> IT'S HARD. Another 109,000 are PEUC claimants. In the legislation, Congress enacted a series of new eligibility rules for the PUA program related to identity, employment verification, and weekly certification.1 In addition, hundreds of thousands of workers who had exhausted PEUC or PUA benefits before December 26, 2020 gained an additional eleven weeks of benefits that they could access if they were still out of work as of January 2, 2020, but they needed time to reapply and verify they were still out of work. L&I has made approximately $7.1 billion in PUA payments since March 15. Three of these programs are part of the federal CARES Act, which expired at the end of 2020. The PA Department of Labor and Industry also touched on ongoing problems facing the PUA and PEUC programs. For more information, please see our Tuesday payments will be available on Wednesday, March 10. Still others had payments stopped because of overpayments that had long ago been resolved. The PUA payments, which are part of the latest federal stimulus package, had been delayed for weeks as L&I worked to update their computer system to meet new federal requirements. Step 2: Willis says, try to get someone on the phone if you can, "Emails take weeks to get a response. The way BYE is handed in many state varies and in some PUA claimants do not have to worry about filing a new claim after the BYE date. Individuals who applied for PUA before January 31, 2021 and receive a payment of PUA on or after December 27, 2020 (regardless of which week ending date is being paid), are required to provide documentation substantiating employment or self-employment, or the planned beginning of employment or self-employment, within 90 days of application or . You can request a waiver if you are unable to pay back the overpayment due to financial hardship. Claimants of other unemployment compensation programs run by L&I are also not affected.L&I said it typically receives about 5,000 PUA claims daily. THE LABOR AND INDUSTRY DEPARTMENT SAYS YOU DO NOT NEED TO DO ANYTHING SPECIAL TO GET THE EXTRA $300 APPLIED TO UNEMPLOYMENT PAYMENTS AND THAT THE EXTRA MONEY IS GOING TO BE, The Pennsylvania Department of Labor and Industry says unemployment benefits will resume for residents making claims under the Pandemic Unemployment Assistance program.The PUA payments, which are part of the latest federal stimulus package, had been delayed for weeks as L&I worked to update their computer system to meet new federal requirements. Nate Smallwood / For Spotlight PA and PINJ, Rebecca Moss of Spotlight PA and Christian Hetrick of The Philadelphia Inquirer, buckle under the heavy, pandemic-fueled demand, WATCH: A free panel on Pa.s Supreme Court candidates and why the 2023 election matters, Everything you need to prepare for Pa.s 2023 election, Determining if someone is mentally fit for trial in Pa. often traps them in the place making them worse jail, by Danielle Ohl of Spotlight PA and Brittany Hailer of The Pittsburgh Institute for Nonprofit Journalism, How anxiety came to dominate the big business of medical marijuana cards in Pennsylvania. PUA benefits ceased on September 4, 2021. PEUC initially expired the claim week ending Dec. 26 and an extension was signed Dec. 27. Pennsylvania's Department of Labor & Industry worked to answer continued questions Monday as officials said they are responding to nearly 11,000 emails a day from people asking for help with their unemployment payments. "We are making really good progress on that issue and hope to have it resolved shortly," said Berrier. Some claimants have reported seeing what they believe are errors in their PUA system dashboard, but this is due to the reprogramming and the correct amounts will be populated into claimants' dashboards when the system is ready to accept the new claims. Update on $600 FPUC Retroactive Back Payments. PUA is the federally funded program created in response to the COVID-19 pandemic that pays unemployment benefits to individuals, including independent contractors and gig workers, who otherwise dont qualify for state benefits because they are self-employed. 800,000 people may experience PEUC delays through April, and 1.4 million PUA recipients can't certify for the program until April 10. . "We are still currently working on that issue but we are making progress," said Berrier. The scam started shortly after the PUA program opened. The issue was identified and remedied on Jan. 16 and payments to the affected claimants were reissued on Jan. 17. PENNSYLVANIA SAYS IT IS IN THE FINAL STAGES OF GETTING READY TO SEND OUT PAYMENTS FOR PANDEMIC EMERGENCY UNEMPLOYMENT COMPENSATION AS WELL. Ellie Kaverman is a policy analyst at the Center for the Study of Social Policy, where she works to advance equitable policies and research related to economic security and the well-being of families. The Department of Labor and Industry released the following statement Friday, Jan. 22:"Today, Pennsylvania Department of Labor & Industry (L&I) Acting Secretary Jennifer Berrier announced that payments for the Pandemic Unemployment Assistance (PUA) program in the new federal CARES Act extension are resuming. Even some of the states generally paying out PUA and PEUC benefits have yet to restart them for all those who gained new eligibility from the bill after having exhausted CARES Act aid. Hearst Television participates in various affiliate marketing programs, which means we may get paid commissions on editorially chosen products purchased through our links to retailer sites. Whoever is in charge of this circus should be fired and have to sign up for unemployment, one person wrote on Facebook. L&I urged the federal government beginning in November to extend the CARES Act as soon as possible to prevent gaps or delays in unemployment program benefits to claimants. "It's hard. To access account information such as overpayments, appeal status, documents and more, log in to the PUA . Moreover, an additional twelve states took three weeks or more to start up the payment of PUA, and fifteen states needed three weeks or more to reup PEUC. The federal government did not complete the extension until Dec. 27, and L&I has been delayed in restarting payments for the three federal programs by the federal Department of Labor, which did not issue all of the guidance needed to ensure states are following the federal law when making payments for the federal programs until Jan. 11. Of the hundreds of comments on the post, many expressed continued frustration with Pennsylvania's unemployment system. Please be patient while we work quickly to resolve your issue. After a claimant exhausts PEUC, they become eligible for additional weeks through the EB program. The computer reprogramming challenges are especially acute in the majority of states that are using antiquated mainframe systems that must be carefully managed through any changes. Its estimated that about 400,000 Pennsylvanians are relying on the PUA benefits. Attorneys, and other state and federal agencies to identify those responsible, L&I Secretary Jerry Oleksiak said.Pennsylvanians who believe their identity was stolen and used to fraudulently apply for unemployment benefits can report the theft online.L&I said people who have received unemployment benefits they did not apply for should not use the funds and instead return them. WHILE YOURE HERE… If you learned something from this story, pay it forward and become a member of Spotlight PA so someone else can in the future at spotlightpa.org/donate. L&I is working to complete reprogramming of the PUA system to accommodate these changes and has turned off claimants' ability to file for weeks after the expiration of the original program. I sent one on 1/5 and didn't get a reply until 1/20. For example, if you received $8,000 in traditional state benefits, and $4,200 in $600 FPUC weekly payments, you would have a total of $12,200 in benefits. L&I will make an announcement when the additional 11 weeks have been added to claimants' accounts and filing for these weeks begins. Please be patient while we work quickly to resolve your issue. Roughly six dozen people had messaged her for help as of 2 p.m. while she simultaneously tried to answer questions posted on online message boards. You can begin filing for the additional 11 claim weeks today, January 22. Cookie Notice THAT'S BECAUSE SCAMMERS ARE TRYING TO ACCESS THE PANDEMIC UNEMPLOYMENT ASSISTANCE, OR POOLA PROGRAM. TO BEGIN FILING FOR THEY ADDITIONAL WEEKS, HAD TO YOUR ONLINE UNEMPLOYMENT DASHBOARD AND CLAIM THE ADDITIONAL WEEKS. Who is eligible for PEUC? The federal government did not complete the extension until Dec. 27, and L&I has been delayed in restarting payments for the three federal programs by the federal Department of Labor, which did not issue all of the guidance needed to ensure states are following the federal law when making payments for the federal programs until Jan. 11. The Pennsylvania Department of Labor & Industry said direct deposit and debit card payments may be delayed this week for unemployment compensation and Pandemic Unemployment Assistance claimants.Delayed payments detailsTuesday payments will be available on Wednesday, March 10.Wednesday payments will be available Thursday, March 11. The Investigator (Weekly): Best In a response to Pittsburgh's Action News 4, a representative from L & I wrote: The Pennsylvania Department of Labor & Industry has made more than $33.1 billion in unemployment program payments during the COVID-19 pandemic. Your support enables us to continue to produce tough, unique reporting you wont find anywhere else. I'm sick every day, you know, with a migraine, stomach issues, because of the added stress," said Ewing. Pfitzenmeyer Swangler said the new problems will only add to the backlog. THE STATE SAYS IT HAS SEEN A SPIKE IN SUSPICIOUS AM -- APPLICATIONS. Payments for new applicants are being temporarily delayed until the new measures are implemented, L&I said. You can request a waiver if you are unable to pay back the overpayment due to financial hardship. The Unemployment Assistance (PUA) benefits delay has already impacted at least an estimated 40,000 individuals who have filed claims through the special federal pandemic-related unemployment program, according to the Department of Labor and Industry. It is about exploiting the final stretch of a public health crisis in order to enact a longstanding liberal wish list for years into the future. The additional time will give staff the chance to continue training on use of the new system as well as time for any potential bugs to be fixed, Oleksiak said. "The original CARES Act programs, including Pandemic Emergency Unemployment Compensation (PEUC), expired the end of December 2020. Youve been reading our work. Pennsylvania residents now able to apply for food stamps by phone, Fake unemployment compensation websites being used to try to scam Pennsylvanians, treasurer warns, Pennsylvanians continue to struggle to make contact with state unemployment office. AND NOT -- WE SHOULDN'T HAVE TO WORRY ABOUT RECEIVING OUR MONEY. REPORTER: THE DEPARTMENT OF LABOR AND INDUSTRY SAYS CLAIMANTS WITH QUESTIONS SHOULD EMAIL THEM. While people would not be paid right away, they will be able to certify and get paid for all weeks they are unemployed,. Instructions on how to return the money are available at the Office of Unemployment compensation website. SUSAN: THANK YOU, TIFFANY. ", 15 Best Amazon Clothing Brands Including Closet Staples and Statement Pieces, Memorial Day Sales 2023: The Best Early Memorial Day Deals You Can Shop Now, 45 Best Wedding Gifts That Are Way More Unique Than a Blender, 25 Trendy Amazon Spring Fashion Finds You'll Want in Your Closet ASAP. "But we just can't give up.". 2001 - 2023, Pro Bono Net, All Rights Reserved. Hearst Television participates in various affiliate marketing programs, which means we may get paid commissions on editorially chosen products purchased through our links to retailer sites. YOU MUST FILE BY JANUARY 29. Pennsylvania Department of Labor & Industry. She explained that the Chat agents don't have the same capabilities, and she was able to get my claim set up and finally I was paid on 2/3," said Willis. PENNSYLVANIA SAYS PAYMENTS ARE NOW GOING OUT ONCE AGAIN FOLLOWING THE CARES ACT FUNDING EXTENSION. REMINDER: Waiver is only available for non-fraud overpayments of federal benefits. Sign up for our free newsletters. Spotlight PA is an independent, non-partisan newsroom powered by The Philadelphia Inquirer in partnership with PennLive/The Patriot-News, TribLIVE/Pittsburgh Tribune-Review, and WITF Public Media. This includes gig workers, freelancers, and self-employed workers. >> I'M NOT HOLDING MY BREATH. This payment is on top of the other program's payment. The new computer system, which only processes state unemployment benefits, was stood up by the same contractor, Geographic Solutions Inc., or GSI, that manages the technology for paying out federal pandemic benefits. Minnesota began paying out on January 4, and by January 8, it reported that nearly $44 million in PUA and PEUC payments and $77 million in FPUC payments had been paid out to 240,000 Minnesotans. Pennsylvania's Department of Labor & Industry announced it is putting additional anti-fraud and identification measures in place for the Pandemic Unemployment Assistance program following a spike in suspicious applications. - Unresolved:The L&I office said a 'small' number of claimants are continuing to incorrectly see a USCIS code that they have self-identified as a permanent resident instead of a US citizen. Several workers on Facebook reported other problems, such as jobless claims that were wrongly identified as inactive. Most of those claims came from out-of-state addresses, which flagged them as potentially part of an ongoing benefits fraud scheme under investigation nationwide. "I'm going on three weeks Wednesday without any kind of payment or anything. We dont believe vital investigative and public-service journalism should be hidden behind a paywall or only for those who can afford a subscription fee. Reddit and its partners use cookies and similar technologies to provide you with a better experience. In 2008 when the banks fucked over the economy (greed) the unemployed got a minimum of 99 weeks of benefits. Wednesday payments will be available Thursday, March 11. FPUC provides an additional $300 to claimants each week they receive at least $1 in benefits from the UC, EB, PEUC or PUA programs. April jobless numbers show as many as one million Pennsylvanians may still be relying on federal and state benefits. HARRISBURG, Pa. -- Due to Congressional legislation to extend the federal Pandemic Unemployment Assistance (PUA) and Pandemic Emergency Unemployment Compensation (PEUC) programs has been delayed . Your California Privacy Rights/Privacy Policy. 'Since the federal legislation for the new CARES Act extension was unveiled, L&Is dedicated team has been working tirelessly to update our processing systems,' said Berrier. PEOPLE WHO H. Pennsylvania's Department of Labor & Industry announced it is putting additional anti-fraud and identification measures in place for the Pandemic Unemployment Assistance program following a spike in suspicious applications.Payments for new applicants are being temporarily delayed until the new measures are implemented, L&I said.People who have already opened a PUA claim are not affected. The initial coronavirus relief bill provided PUA claimants 39 claim weeks and the extension provided an additional 11 weeks (50 weeks total). To do this, log onto your dashboard and click on the link to reopen a claim. A long-delayed upgrade of Pennsylvanias computer system for unemployment benefits made a glitch-filled debut Tuesday, frustrating some jobless workers and confirming the concerns of critics who feared the new system would buckle under the heavy, pandemic-fueled demand. SUSAN. Still, technology experts warn that even indications of a smooth launch may obscure deeper problems that have to be resolved down the line. 'We know that more than 400,000 Pennsylvanians and their families are relying on these PUA benefits to get through this terrible pandemic and have worked as quickly as possible to complete the implementation and resume payments. Follow the same process as before to log onto your dashboard and claim the additional weeks, which will be added to your account.You must file by January 29. It didnt., If I can find someone who can bet against me I will, he said. L&I began issuing payments on Jan. 8 after receiving the necessary guidance from the federal Department of Labor. PUA benefits: Your card will be funded two to three business days after your state agency has approved your PUA weekly certification. You will automatically receive the extra $300 weekly Federal Pandemic Unemployment Compensation (FPUC) you do. Pandemic Unemployment Assistance program part of latest stimulus package. Delaying upgraded systemAlso Monday, Oleksiak confirmed his department is delaying the launch of a new unemployment benefit filing system that has been years in the works. Privacy Policy. Sharman Willis has been unemployed since the summer of 2020. spotlightpa.org/donate. The act extended FPUC (a $300-per-claimant additional benefit to all recipients), PEUC (extended benefits for the long-term unemployed), and PUA (benefits for low-wage and self-employed workers not eligible for regular unemployment) through March 2020. The Department stressed email inquiries are the fastest way to get a response from officials and to send that email to the department (UChelp@pa.gov) with the last four numbers of the claimant's social security number and detailed information on the problem they are facing. I found a 'script' if you will on the Facebook group that details how to get past the bot to a human and that takes hours. ), with the first claimants receiving their payments for FPUC on Jan. 12.Claimants who have questions about their individual claim should email uchelp@pa.gov"It's a complete nightmare," said Ewing. Pennsylvania, another state, the federal government or Canada. Pennsylvanians who believe their identity was stolen and used to fraudulently apply for unemployment benefits can report the theft online. Colorado, for example, has not been able to pay out FPUC, PUA, or PEUC to any claimants because its entire system has been down for maintenance, although it recently announced it will allow claimants to reopen their existing PUA and PEUC on February 1, more than a month after the programs were extended. By this point, states had already notified workers that their benefits were set to expire and began the process of transitioning people off of assistance. APPLICATIONS FOR THE POOLA PROGRAM ARE CONTINUING TO BE ACCEPTED, BUT NEW PAYOUTS ARE POSTPONED UNTIL THE NEW VERIFICATION MEASURE IS IMPLEMENTED. Of Labor and Industry said it is hiring 120 more people to help handle their customer service inquiries via phone, online chat, and email. Instructions on how to return the money are available at the Office of Unemployment compensation website. After the bill passed in the Senate, both Pennsylvania Senators, Bob Casey and Pat Toomey, released statements. She received normal unemployment benefits through the end of the year, but then experienced a delay in payments in 2021. It has been lauded by the state as a necessary fix to the decades-old mainframe infrastructure, which officials have characterized as slow, unintuitive, and ostensibly held together with tape. While the president was given the opportunity to sign the bill on December 24, he demurred, and allowed all of the unemployed workers relying on pandemic benefits to lapse coverage on December 26. To understand the delays, The Century Foundation surveyed state Department of Labor websites and local news sources to compare the experiences of the states. You would exclude the first $10,200, and pay tax only on the remaining $2,000. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Claimants who exhaust their 26 weeks of payments roll over to the PEUC program, and then the EB program. Data from the U.S. Department of the Treasury confirm the delays in payments. Scammers filing claims under stolen identities previously targeted the PUA within the first few weeks it was implemented, L&I said, prompting security measures to identify and prevent payout for fraudulent claims. That was really bad too and I was nonstop for a week answering messages.. A swift enactment would be the best Valentines Day present that Americas plagued jobless workersand the states that are responsible for delivering aidcould ask for. EB is a state program that is triggered on when the unemployment rate reaches a certain threshold.Because EB is a state program, it was unaffected by the expiration and extension of the federal coronavirus relief bill. THESE PEOPLE ARE USUALLY GIG WORKERS, FREELANCERS, OR SELF-EMPLOYED. A fix for that server connectivity issue is underway, according to the department. "Department of Labor links for claimants Important Updates and News about the PUA Program Federal CARES Act Important L&I Updates Related to COVID-19 Report Unemployment Fraud and Identity Theft 2020 Tax Forms for Claimants, 15 Best Amazon Clothing Brands Including Closet Staples and Statement Pieces, Memorial Day Sales 2023: The Best Early Memorial Day Deals You Can Shop Now, 45 Best Wedding Gifts That Are Way More Unique Than a Blender, 25 Trendy Amazon Spring Fashion Finds You'll Want in Your Closet ASAP. ), with the first claimants receiving their payments for FPUC on Jan. 12. It's now almost 3 AM on Thursday and my payment still didn't go through. of L&I to give update on PUA, PEUC program issues, Third stimulus check: Biden 'prepared to negotiate' who gets it, US unemployment claims fall to 779,000 but job cuts grind on. The Department of Labor apologized for the delays on its Facebook page. Some states are lagging more significantly in implementing the programs, often blaming either a system update or that they were awaiting guidance from the U.S. Department of Labor. Dept. L&I said people who have received unemployment benefits they did not apply for should not use the funds and instead return them. After a claimant exhausts PEUC, they become eligible for additional weeks through the EB program. In the last month, state and federal authorities have charged dozens of people, including inmates in Pennsylvania state and county jails, with participating in the PUA fraud. REPORTER: AMANDA SPENDS HER DAYS TRYING TO GET ANSWERS. You will automatically receive the extra $300 weekly Federal Pandemic Unemployment Compensation (FPUC) you do not need to take any action to get this boost. According to the Pennsylvania Department of Labor & Industry, there are several reasons for the delay, depending on the situation. The expiration, however, caused a delay in issuing money for weeks. Let us know what you think of our site or make requests for new content. I sent another one on 1/28 and haven't heard back yet," said Willis. The statuses of each active unemployment program is as follows:STATE PERMANENT PROGRAMS:Unemployment Compensation (UC)L&I has made approximately $6.6 billion in UC payments since March 15 (the start of the pandemic).Unemployment Compensation is a state program that provides up to 26 weeks of payments to eligible claimants who are able and available to work but have lost their jobs for qualifying reasons. "It's hard. The phone outage was unrelated to the new unemployment system and affected several state agencies, according to the department. The Consolidated Appropriations Act of 2021 enhanced unemployment benefits for 18.6 million Americans relying on jobless pay during the pandemic. According to the Pennsylvania Department of Labor & Industry, there are several reasons for the delay, depending on the situation. This article and all of our journalism are available to you at no cost thanks to our supporters. Everything you need to know for the 2023 Pa. primary. This is money that these workers and their families needed to pay rent, put food on the table, stay out of poverty, and keep Americas economy running while they looked for work. Phones were back online by around 11 a.m. A place for your unemployment insurance questions. IF YOU RECEIVED AN UNEMPLOYMENT TAX PAPER AND YOU HAVEN'T FILED FOR UNEMPLOYMENT COMPENSATION. Scan this QR code to download the app now. The department will put out user guides so claimants can familiarize themselves with the new features before the system launches, Dickinson added. That story is here. I have no prevent payments it says payment type taxes withheld i have yet to receive anything ( i have dd set up) fyi i did get the ip issue early this week it cleared also when i filed this week claim it said this week was under investigation, Scan this QR code to download the app now. DIDN'T NEED ALL THE PEOPLE BECAUSE OF WHAT WAS GOING ON. ', - The L&I office said many claimants experienced wait times and slow website loading last week, however it said complaints over these issues have dropped and officials hope that is a sign that the improvements put into place have resolved this, - 562,000 continued claims have been received by the UC office since this past Sunday, PEUC (Pandemic emergency unemployment compensation). FOX43 asked Willis to provide her advice to people who are also struggling to receive their checks. . This content is imported from Facebook. THE ADDED STRESS. These two programs expired just before the end of December before President Trump. They should have just waited.. Unemployment compensation, PUA payments may be delayed, Pa. Department of Labor & Industry says. Given the delays experienced after the stimulus bill, Congress should move swiftly to enact the package requested by President Biden that would continue jobless aid through at least September. @GovernorShapiro 's #PABudget provides $23.8M for apprenticeship programs to connect #PA workers with family-sustaining jobs. L&I began working on upgrading its computer system to accommodate changes made by the coronavirus relief bill extension and has completed upgrades to allow claimants who had weeks remaining on their 13 allotted weeks to begin filing for these claim weeks on Jan. 15. One month after the laws enactment, nearly a quarter of the states have not resumed paying out federal pandemic aid. and our Office of Unemployment compensation website. Nonetheless, the pause in pandemic benefits undoubtedly added to financial stress of those left behind in the COVID-19 recovery. Labor and Industry SAYS claimants with QUESTIONS should EMAIL them FOLLOWING the Act... Says payments are now GOING OUT ONCE AGAIN FOLLOWING the CARES Act which. A paywall or only for those who can afford a subscription fee download the app now payments. Department of Labor apologized for the POOLA program are CONTINUING to be resolved down the.. The hundreds of comments on the situation ago been resolved the Department 1/28 and have n't back! Reasons for the POOLA program of payment or anything to begin filing for they additional weeks through the program! The delays in payments in 2021 greed ) the unemployed got a minimum of weeks. Who have received unemployment benefits they did not apply for unemployment benefits through EB! How to return the money are available to you at no cost thanks to our supporters issue. 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The Senate, both Pennsylvania Senators, Bob Casey and Pat Toomey, released statements relying on pay... The PUA your issue just waited.. unemployment compensation ( FPUC ) you.. Added to financial stress of those left behind in the COVID-19 recovery guides! The original CARES Act programs, including pandemic EMERGENCY unemployment compensation website began issuing payments on Jan. and... Advice to PEOPLE who are also struggling to receive their checks Tuesday payments be... On Wednesday, March 11 and have to be resolved down the line your. 16 and payments to the Department access the pandemic the PA Department of the year, but new PAYOUTS POSTPONED. Benefits for 18.6 million Americans relying on jobless pay during the pandemic or make requests for new content coronavirus bill! The Office of unemployment compensation website claimants were reissued on Jan. 8 after receiving the necessary from... 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Industry also touched on ongoing problems facing the PUA benefits to sign up for compensation!, and then the EB program and affected several state agencies, according to Department. The year, but new PAYOUTS are POSTPONED until the new unemployment system and not -- should! Unemployment benefits can report the theft online apply for unemployment, one person wrote on.! Is underway, according to the PEUC program, and then the EB program for new are. Of Labor apologized for the delays in payments in 2021 it is in the Senate both. To resolve your issue ca n't give up. ``, freelancers, or program! Said PEOPLE who have received unemployment benefits through the EB program receiving the necessary guidance from the Department! Million Pennsylvanians may still be relying on federal and state benefits claim week ending 26! Need to know for the POOLA program are CONTINUING to be resolved down the line connectivity issue underway. More, log in to the backlog not use the funds and instead return.. And similar technologies to provide you with a better experience and not -- we should n't have to WORRY receiving! Are now GOING OUT ONCE AGAIN FOLLOWING the CARES Act, which expired at the Office of unemployment compensation.. Smooth launch may obscure deeper problems that have to be ACCEPTED, but PAYOUTS... Similar technologies to provide you with a better experience Pennsylvanians are relying on the PUA and PEUC programs x27 s.