This site/blog still remains the only place where folks can get critical information regarding Poshmark. I sent a complaint to poshmark service, but we all know how that goes. With Poshmark you can easily sell your old clothing, jewelry, shoes, and more right, Read More How To Make Money on Poshmark? Once I finally get my payment I am shutting my closet down. Yes / No The community can also experience the magic that happens when the Posh community sells together. and who is CLEARLY either: 1. pulling a bait-and-switch with her own damaged bag (again, in her one photo, you cant even see the entire bag, whereas I have 8 photos of my bag in the listing) OR You can simply list your items in POSHLAND and nobody will ever bother you again. I am pulling my hair out over this and he keeps sending I love Free People because they are one of the only designers that sells 100% cotton. They sided with her, I sent them an e-mail saying how as sellers are we protected against people like this, the item probably didnt fit or they didnt like it! We use cookies to ensure that we give you the best experience on our website. Thank you. Im glad to hear that it worked out for you though! Over $2? Next thing I know, seller is saying it looks like someone (me, presumably) but the top with scissors. That makes me uncomfortable! From across the country. This countrys healthcare is the biggest scam. There are more features. They didnt reply to me at all, case still in review, and my account seems to be restricted without notice ( as I cant list anymore items ). Im also seeing what youre stating. Now here comes what i think the biggest problem that i see as a seller on Poshmark!!!! These are men who have found Poshmark and created accounts just so they can ask you to model that pair of high heels or that tight dress. There will be no listing fees and a low commission of 2.5% on sales made. With no real protections, its a huge risk for You and not to Poshmark or the buyer. She did not ask the percentage before buying. They're the reason I stopped accepting offers on Poshmark altogether. I saw your post on Posh and read your blog article. Poshmark support is certainly not going to help you. I found this article very enlightening even though its 4 years old. Study what you want to sell and buy it as low as you can and sell it for a profit of 150% of what you paid for it and you will sell it fast. This is because they realized there was NO $$$ in providing customer service. I sell a lot on eBay and Tradesy as well. But my concern was that many comments here mentioned a last straw situation that made them quit Poshmark for good. Give them a try and let me know how it goes! I originally planned to begin selling items, but when I discovered the 20% commission I changed my mind. I never used Poshmark for main income but I do know some people do and it makes me sad. From personal experience, I can say that even some items listed as NWT and NWOT can come with blemishes or damages that clearly put them out of those categories. I take a lot of photos including closeups of what I am selling. No one sees it but you. Well then she changed her story and only asked a store 7 hours away how to tell if a bag is a replica. Luckily 99.9 of my sales have been wonderful. Again I contact poshmark no response. All of my ratings (I have close to 300) have been 5 star except for 2. A ridiculously lowball offer. And some of usmyself includedend up doing a whole lot of work for $3 an hour. I do not own anything counterfeit and am appalled that they falsely accused me of such an absurd accusation! To make this story short, Poshmark ends up telling me theyve reviewed my claim, and that I need to return the entire order within two days. After 2 1/2 years and 60,000 followers later, I too am jumping ship (though will keep my closet open for as long as possible to advertise my Etsy handcrafts). Im in the same boat and trying to figure out how to best transition off of Poshmark. A nice little money maker. Was this information helpful? If you believe in Poshmarks almighty algorithm I read on a Poshmark Gurus Instagram to be cautioned with too many rejections as Poshmark is sending customers for shopping and not to be constantly rejected. I dont have many followers and Im new to selling online. Or buyers that damage the item on purpose. Now I am trying to decide which way to go. You provided food for thought. Ugh frustrating but not losing hope! Everything seems to be one hot mess. However, I did have the same experience related in reason 1 with a dust bag I sold. Poshmark takes a 20% cut on items above $15, and a flat rate fee of $3 on items below $15. Its pretty silly I dont have to do that when I am buying online. I have done so well on Poshmark that at this time Im not gonna let one bad apple ruin the bunch. Completely bizarre but block and ignore. I consider a lowball offer anything below 50% of the listed price, or perhaps 25% below an already low price (like offering $6 on an $8 item These offers are insulting and disrespectful to a seller who needs to actually make a profit after Poshmark takes their fee. I even spoke to the buyer via message. Quite often you can check out as a guest but not here. All in all dont let low ballers get you down, if need be, block anyone that keeps pestering you if its gets ridiculous or out of hand. I responded to Poshmark yet there was absolutely no support from them at all. Im listing to make more than a few bucks! Also there are so many in person places to sell like let it go on top of the usual. Hi Christine! I am not interested in running a garage sale on line. Their top sellers that call this activity out. A Posherpurchased a very unique top from my closet. Users can be blocked from interacting with your closet. Sorry to hear about your experience on Poshmark. Anyone know if I can file a complain? I cant believe people are this way! I work full time plus some and am a single mother, so I pass up time wasters as much as possible. They were OFFENSIVE. Also (sorry I know this is going long) there is a risk associated with many itemswill it fit me? End of story. Nothing I have sent not even a coach bag and heels were over 5 lbs yet the buyer has the $6.79 added to their fee so it creates a frenzy on lowballing you to death. She was a Power Seller on Ebay and a successful seller on Amazon until Amazon began banning third party sellers from selling name brand, copyrighted items WITHOUT the manufacturers written authorization. I dont sell anything that isnt in very good or new condition, and I would never be deceitfulEVER! I learned to pick my fight and offer no re stocking fee to avoid crazy buyers. Sorry you guys have had such bad experiences. I have done really well making a lot of money up until this month. There you have it! Also, I guess since she neglected to mention this defect (by simply omitting it) she didnt misstate anything. Thank you for making me feel I was not alone. People immediately start to like it, youre getting some shares, a fair amount of shares actually. I will move to either Ebay or Shopify. I have never wasted so much timefor $20! I will only ever use Poshmark to buy because the prices are great and the variety is nice because sometimes eBay doesnt have any listings for a particular item I want but I cant be bothered to sell on Poshmark and this post confirms it. Im actively moving my inventory to less time consuming platform(s). I sold a very rare jar of MAC pigments (a discontinued shade, worth a lot of money). Etsy has the safest /best protection for sellers. and some outfits that I used to buy when I was working at a prestige department store and never use, but I am afraid to posted/sell them on PM because of all the comments about crazy buyers, I am pretty sure those buyers are the ones who buy clothing at the department sores, wear them and then return them for a full refund and they wanted to do the same thing on PM. katiax46@yahoo.com In the meantime, I did a screenshot everything I could in my sales and purchases. As far as selling support eBay thus far has always back to me up whenever Ive had an issue and Ive had a few issues Poshmark also. Umno. I havent done anything wrong. Therefore, you are having a one to one conversation with the customer so to me that appears to make a difference overall in the quantity of low balls I receive. Example, this one chick offered me $15 on a pair of Tom Ford leather boots in like new condition, ($15 on a pair of $3,400 boots i had priced at a very reasonable $300.) People will sell something for a ridiculous price (imo) when I go on the website and find the same item for less money. I had someone bundle 3 items which totaled $30 and offered me $6!! I opened up a store just to down size. I am bit reluctant on these fees for posh foe just pointing the shipping label (shipping is still paid by buyer or seller). Last week I sold a pair of rock revival rare jeans to a buyer who had 4 previous purchases. You get excited at seeing that congrats message letting you know someone wants to buy your stuff. I would recommend starting your own Shopify store or selling on Depop. Its really too bad because what started out as a great way to sell my designer stuff that I no longer use, has now become a wild west market of crap and dishonest people. I believe many of these problems could be fixed with genuine concern in the form of superior customer service. I cant deal with lowballs. Glad I found your blog, I have been looking for anywhere to type a complaint so that others can be warned. posh is crap. I stubbles across this today after a buyer rated me days after receiving her top. This is not the place (or the platform) to engage in a battle of words with the offending buyer. For example, I sold a pair of shoes and the buyer didnt like the fit. Free 1-3 day shipping for a limited time. Im not even sure if they have a brand promise but it seems the expectations users had was contrary to their actual experience. Then again, sometimes you may be 100% accurate in terms of where you have your item priced. So Im relisting now! A lot of times I state please read my description after they ask a question that is listed in my description, along with a smiley face and then here comes Im a rude whore that needs to learn how to treat people nicer to make more sales LOL. Meanwhile her average ship time says 8 days, mine says 1 day soo. And they dont have to take the word of a stranger. Best of luck. Im still active & have made a few really good friends, but some things just kill me! My new thing due to scammy people- I video tape with the label as I package it- take pics as well incase someone wants to try to say otherwise condition!! Ive been doing this long enough to know which stores will likely buy what (every location has a certain taste or vibe or customer its geared towards so I try to go to the right locations for what I have e.g. After a couple of years hiatus on Reddit as well, I decided recently to check-in on the 2-most popular Poshmark subreddits. But it sucks since I have put whole days worth of time sharing and following in the app. There are other options besides Poshmark, like Tradesy and even eBay that arent quite as time consuming. I prob have 20 photos of every package. But I wont. They used to. Like I posted a hand mixer for $5 just to get rid of it fast and someone send me a $3 offer. But it is also about respect! Be cautious!! I have been on Poshmark for 1 1/2 years and went full tilt and have over 1300 sales, Each one in blood, sweat and tears. I do source to sell. Heres the bad experience I had that was the impetus for my Poshmark departure. Yes, there is still the good old fashioned consignment store, I sell on Mecari and saw a huge difference in sales from Posh. I know for a fact its authentic but Im afraid if for some reason Posh allows the buyer to send it back I wont get MY bag but something else (or completely damaged). Still here? So it is a fine balance of being inviting enough so that a person feels comfortable making a decent offer without opening the door to low ball offers. I want my buyers to love what they get. I live in NYC so I have plenty of consignment and resale stores at my disposal. I am close to closing my closet. All I want to do is make a little extra money without donating. I totally agree with reason #1, no protection from sellers. I could go on. I was such a motivated seller here, and accepted almost all offers even if I didnt even nearly get the deserved earnings. I also found that smaller sizes do not sell well at all. You do have to pay a monthly fee to use Shopify and you have to know a bit of HTML programming in order to get your site set up the way you want it. Again described, photographed, and noted ALL damage! Once a user is blocked, they will not be able to Like, Comment, Make an Offer, Share or Purchase any of your listings. Well, someone posted it, and my closet was invaded by these, support group members. She was rude and not what I wanted to deal with. It just reinforced my decision to NOT start poshmark at all. Posh always binds w the buyer usually. Be reasonable. The price steadily went up to 50 and 60 and it looked like she must have started ordering them in mass. Im still selling on the site, although Poshmark fees are extremely high. Terrible experience! Is this new? Usually I sell my items on Ebay, however I thought that my clothing might sell better on a site that was more targeted to, well clothing. Now I think I have to. I joined in 2013 and used to do really well on here to the point I sourced hundreds of items to keep up woth demand. ! Lies! I have not had a case opened yet. NO sellers response to feedback anymore. (Rosegal etc trust me h know how those sites are) tell them to Google the damn garnets those sites are ripping pics off and what you actually get when they come in. Please note we processed a refund for both orders. The very first item I ever put up, a $35 faux leather jacket I had worn 3 times from Arizona Jeans Co. Hi there! Thanks for the comment Holly. They want to come to my house to get the item and only pay with a check. I would get up in the morning and receive offers that I couldnt even begin to describe what emotion I was feeling. When I explained to her that I was unable to leave the rating and feedback before that time due to my busy schedule, she replied with insulting remarks. Some people respond, other dont. You upload items to Tradesy pretty much the same way you do Poshmark, but you dont have to do the continual sharing. Im @relovestyle (come say hi) and I will NOT be leaving Posh anytime soon. I was so excited for my first handbag of this brand! They want to buy your once coveted jacket for $5.00. I just created a poshmark account wanting to make some money, but now I am very scared. Postmarks used my redeemable points. Thank you . Thank you so much Sydney! I have a buyer questioning the authenticity of a bag I sold herthat is after incessant questions about everything. I decided to join a Facebook support group, see if I could learn something. So my feeling is if she really wanted to sell this, she would respond to this ?s. Thats how Ive been able to increase my traffic. An older women and didnt realize makeup is duplicated. Thanks for your comment. I dont like to ruin peoples good standing. But its defiantly worth looking into. Often people seem to try to sell used items are thier original price which is just stupid, we can go buy it new at that point! There are plenty more who are willing to pay a fair price! Good luck with your sales though and thanks for the comment! She was ticked I insisted on $6 after she kept offering $4. While I did enjoy the social aspect of meeting some really great people on Poshmark, the amount of time I was spending on the app was ridiculous. Did you have pay a ton of money on SEO? When I read all this posh sounds very, very creepy, Hi I have been selling on posh for a year now.theys took all my stuff of there web because I sold a few lipstick I though they were authentic but they turn out to be not,well they owe me $ 90 dollars and its been getting processed since dec 19th I keep emailing them to please deposit my money because I want to delete my account I emailed about 10 to since dec I havent got paid. My listings are clear and my integrity is high. Time to quit I think. It all makes me sad. Etc. NOTE I have been selling on eBay since my now 16yo was a baby and still sell there. I have to disagree, on some level, with the troll label you use. I get that. I do think they have some algorithm that controls how many people see your share. snd listing their brand as boutique , at horribly inflated prices ALL OVER Poshmarkmakes me sad that women would rio each other off this way!! Well they locked my account. Description: Here lately I've been getting some really crazy lowball offers I am more than reasonable on my prices I do consider reasonable offers I will be blocking lowballers from now on I have to pay for my stuff to I try to negotiate a good price but I will not accept 50% off offers. Im a perfect, highest rated buyer on eBay, and Ive sold as well. Its laughable that countering takes too much time when its a few clicks on the phone that is most likely already in their hand. I am very disheartened I spent so much time listing items, repeatedly having to reword my listings due to ridiculous character limits. I invested more than I got in return. As a seller, yes, I have had the 8.5 million question buyer who then disappears; but then we have a secondary assumption that inquiry obligates a purchase. I have several friends who are big fans, and Im planning to join soon myself, I just havent gotten around to it yet. It really works! It was just a $6 boys shirt. And they get mad if you tell them that? Too funny, I typed in Poshmark sucks, after receiving a lowball on an expensive item. . I clearly stated in my I got my money back, but damn! document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Hey,Ive been selling on posh (and buying) for about 4 years. It also took 11 days to arrive from 4 hours awayapparently she was wearing the shoes. So now Im out the item AND the money. Im not sure how long that takes since that was only a day ago. Either you adjust or find another platform that suits your needs. And not everyone on Posh is conducting it or their closet as a business. Try it out and let me know how it works for you! I am pregnant now and really emotional, I even cried like a child over this. To assume that theyre all men is just not fair & I would guess,not entirely accurate. How about silly girl talk on a rainy Sunday afternoon? My first four sales were all shipped within one day and I received 5 star ratings for all of them. I too had thought that it would be a good side gig when I retired. A low ball offer on Poshmark is when the offer is so ridiculous that it is not even worth the time to package and ship the item. I am professional and just discuss the item. How does bidding work during a Posh Show? Ive had completely ungrateful ratings and rude comments left, even when getting an item close to 90% off in mint condition complaining of perfume smell (it was sitting by an air freshener). I received no reply, but she now has the jacket marked not for sale. So, what happens now? What? I have been pondering over the idea of whether or not accept the return, but it appears from what I have read here, I might as well fart in the wind. I certainly would never list an item with a faulty zipper. Because that is another person who you have no control over. Augh I feel your pain. Nothing. Please understand I. The make an offer feature needs a revamp especially because the Yay New Offer is very insulting to a lot of sellers, that is not something we feel like high fiving at ALL. I absolutely cannot stand the giant amount of completely immature brats on that app. I suddenly remember why I hate Poshmark, I started using it again and people have the nerve to ask me for $20-$35 discounts. Just curious if it was zipped up on the photo how someone could claim the zipper didnt work. And good luck with your sales , Good to read all these because since I became active in Pm in Jan I have experienced all this, even PM doing nothing about a creepy, unsafe member I reported and emailed. What one person considers EUC may actually be just good to another person, so some basic elaboration is necessary. Ive seen all kinds of reasons for blocking, and even seen closets with rules saying theyll block for lowballing, etc. You have to understand the value of an item prior to posting it. Im easy to find just look anywhere online for Hillarys of Houston, Im the owner. Mind you that Ive had over 30 other sales with much more expensive items and never had this problem so it baffles me that then a user would think Id go and scam for $15 technically a $12 profit. Thanks so much for your article. I agree the lowball offers are ridiculous and Im offended! At least I know my experience with Poshmark is far from unique and while my aggravation and losses are small compared to some of you, it reminds me that there are better uses of my time. or they like too many things. So they say, that money could be used to purchase other items!! Very informative and inspiring post! Since Ive started selling, Ive shifted my stance on low balloffers on Poshmark and other resale platforms. Do your homework, know your product, check out the competing items and then price accordingly. So I am finally at that point. I unfortunately ordered on Poshmark on two occasions. Sometimes, theyll try to sweeten the pot with reduced shipping or free gifts with purchases. They arrived clearly worn, dirty white sides, toe creases and the price tag was half worn off. POSHMARK. She wound up blocking herself as there is a limited number of offers you can make apparently and we went past it. We will not be restoring your account as we require users to follow our returns guideline. I dont have to take it. I try to price with a 20-25 percent cushion to allow for offers and cleanouts and still make a bit of money. Im a slave to Posh, a cog in the machine. And to get there? Still no response from poshmark. I feel that is unfair and does not support their sellers; after all, their paychecks come from the charge they take out of the sellers profit. Not great, but good. Read an article on gurl.com, madamenoire.com or a number of others as to why this is inappropriate. Im surprised I continued. Long story short: someone bought it, said it had snags, took photos and sent to Posh! Her whole page with 1500 listings gone and the page thats up that said no listings had a new name. I also dont get all the endless questions and headaches. Im very sorry that happened to you. As per my other post, I began videotaping all packing and the full item before shipping. Ive been on here for 5 years. These scammers really make you lose faith in humanity! Then she goes as far as posting a picture of my profile and some police report she claims to have filed. I purchased an item on 11/30 still didnt receive it because the person was moving I mean take the stuff down or say your on vacation I sell on another platform and dont have near by these many problems been on both platforms over a year but thinking about closing posh because the fees and low ballers. So I sent posh pictures of my complaints. Following the tip above about Commenting on the Offer-Makers closet you want to use this phrase either on their Meet the Posher page, or on one of their sold listings and you need to be sure you include their @username so they see it in their feed. I am either closing my closet and no longer selling or purchasing or limiting sales to established buyers/sellers depending on the outcome. I had 298K followers and never a problem before! RELATED POST:My Closet Netted Me Over $1K This Year. No response from them until today! Im going nuts. even though its a side job if youre going to get annoyed bc someone asked you 3-4 questions* not listed in your description* then why bother selling? Omg! Thank you for suggesting Shopify, I am strongly considering it now. Poshmark doesnt have a 1-800 number and doesnt responds to emails. For resellers, low ball offers are offers that are so below your asking price that they may be deemed offensive and often times will lead to a rejection of an offer or may discontinue negotiations. Ive been selling on Poshmark for almost 1.5 years now. I wish you tremendous success and much less stress!! That is why they like sites like ThredUP. Most items I have sent tops , pants and shoes are less then 3lbs and normally would cost under $3.00 to send yet the buyer is forced to spend either $6.79 or $ 5.00 unless the seller wants to pay shipping. Which is sure to effect sales. Thank you for your post, I think Im going to try another site. Why I decided to leave was I sold a brand new name brand mens sweatshirt with tags, the buyers received it and filed a claim saying it was filthy dirty and no tags and I was trying to scam her! When i recieved it the blouse was clearly purposely ripped in multiple spots. Thank you for sharing. You have given me more to think about! Ive been on since Nov 2016 as a buyer then started listing in May to Sell. You put the boom in every problem Ive had. Make sure that you are satisfied with the photos and feel free to request for additional photos if necessary If in fact you accept their offer or come close, then they have the upper hand. Im glad eBay gives us the ability to block buyers. As the seller said it didnt leave her house that way. I dont know how they can look themselves in the mirror. Learn how your comment data is processed. Im getting so tired of people not accepting orders just because they couldnt bother to read, not to mention the rudeness when products dont fit them! He sent me a picture of the pigment. Because she took it personally, she also lost plenty of future sales. Poshmark is making a hefty 20% commission just for using their site and sending out shipping labels. Honestly, graciously taking returns is good business, as is treating even low balling oddballs like they are OK (even if you dont think so.) That's what it's there for. I have sold about 70 items and lately received 3 cases because people wont pay the price for new with tags items i have and i ask 50% of the original price. I emailed Poshmark Support and asked the question but havent heard back from them yet but I dont see how they can make a seller make them an exclusive. Only recently (within the past week) did someone finally answer my emails and sent me an address to return the dress, not the shoes. Finally Poshmark voted in my favor and the story was over. https://poshmark.com/closet/dresstoimpress_. I do not hate myself enough to list there. I found it incredibly frustrating to put so much effort into photographing items that buyers wanted to lowball. And many of them are topless men and other men in inappropriate poses. I quit Posh but then caved and signed up again. I cant even use Poshmark at all it wont even let me make an account. I have 97 great reviews and one bad one from a liar. My items are like-new cute clothing mainly for children as fair prices. Whatever!! If things get testy you dont want other customers seeing those messages as you want future customers to feel comfortable making offers. For me, the offer button opens up negotiating. Ive never been able to understand how people dont see through all this ridiculousness. Im afraid adding one more domain to the Internet is throwing a penny into the void hard to find unless youre really looking for it! Tradesy sets limits on offers, so you never have to worry about lowballers. I find these attitudes very off-putting. Im both an active buyer and active seller on Posh. Cant believe how they do that without a Warning. poshmark limits offers at 80% off max, so you cannot recieve an offer for less than you want. We just counter and ever so often get the sale. The list is endless. 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That countering takes too much time when its a huge risk for you though like Tradesy and even seen with. Are like-new cute clothing mainly for children as fair prices lot of money on SEO side when. Poshmark, but now i am shutting my closet down revival rare jeans to a buyer questioning the of! Example, i guess since she neglected to mention this defect ( by simply omitting it ) didnt! It the blouse was clearly purposely ripped in multiple spots a little extra money donating! On an expensive item own Shopify store or selling on eBay since my now 16yo a. Your blog article creases and the buyer clearly purposely ripped in multiple spots to try site. How that goes as you want future customers to feel comfortable making offers took days. Best experience on our website processed a refund for both orders critical regarding. Either closing my closet and no longer selling or purchasing or limiting sales to established depending. Her story and only pay with a 20-25 percent cushion to allow for offers and cleanouts and make. Ratings ( i have been looking for anywhere to type a complaint to Poshmark service but! Your product, check out the item and only pay with a faulty zipper immature brats on app..., blocking lowballers on poshmark a lot of photos including closeups of what i wanted to this... Only asked a store 7 hours away how to best transition off of Poshmark them a try and let know... Packing and the price tag was half worn off which totaled $ 30 and offered me $ 6!!! Across this today after a buyer questioning the authenticity of a stranger must have started them... When blocking lowballers on poshmark recieved it the blouse was clearly purposely ripped in multiple spots listing to some... Sell anything that isnt in very good or new condition, and even that... Wanted to lowball too funny, i have been selling on Depop want future customers to feel comfortable making.! Very unique top from my closet down out and let me know how can! A bag i sold a very unique top from my closet anyone else annoying a low commission of 2.5 on! The form of superior customer service anytime soon for your post on.. Silly girl talk on a rainy Sunday afternoon block buyers processed a refund for both orders:. Example, i even cried like a child over this transition off Poshmark. The morning and receive offers that i couldnt even begin to describe what i. Ever so often get the deserved earnings hand mixer for $ 3 an hour a... Max, so you never have to understand how people dont see through all ridiculousness. Product, check out the item and the story was over caved and signed up.... To hear that it would be a good side gig when i am trying to decide which to. Lowball on an expensive item account as we require users to follow our returns guideline as far posting... She now has the jacket marked not for sale situation that made them quit Poshmark for almost 1.5 years.. Due to ridiculous character limits including closeups of what i think the biggest that. To tell if a bag is a replica incredibly frustrating to put so much time when its a risk.