No. AT&T Mobility. On Saturday, the store manager and his buddy who happens to have a pick up truck came by personally to pick up the couch and bring it back to the store so I could get a refund. The thing is, you have a lot of options when it comes to choosing a home/office furnishing store both online and offline. Verification can help ensure real people write reviews about real companies. Big Lots Credit Card. Mary who works at the furniture counter needs to get a different job and not work in customer service! Don't waste your money. Columbus, OH 43081-7651. It was very easy to put together as well! Intentional damage, loss, and theft are not covered. Stores should be cognizant that many of their customers celebrate the Winter Holidays differently. And why Allstate Protection Plans are trusted by over 140 million customers and many of the largest retailers and mobile carriers in the world to protect everything from smartphones to appliances, TVs to furniture. I told her I've never heard of such a thing. Now I am trying to get my money back and Customer Support can't help. 9:00 AM - 9:00 PM. 14 mi to your search. Nice couch, but legs are plastic that break easily when you have to install them yourself. Well, according to Weetas, the most important thing to consider is the function of the room to be furnished. What does my plan cover? One thing you have to keep in mind is that many furniture manufacturers already provide their own warranty against factory defects. Not happy about it. Mattress products have affordable prices with good quality. No one was on the same page. I even had to tap out the nut inserts because they were not threaded correctly. They utilize cost-effective materials, such as veneered particle board and synthetic upholstering. But the good thing about these items is that they are mostly sold for half the price you'd get them over at other stores, as revealed by Columbia Mom. . Now, note that these prices do not cover the additional delivery fee of $59.99 as claimed by eComQuery. Similarly, an expert over at Dwell explained 10 reasons why homeowners should take the process of home furnishing with seriousness. Furniture shopping is an oftentimes tedious and mundane task. Are you kidding me? At the register they rang up at 12.99 each. You stop hearing it after a bit. We use intelligent software that helps us maintain the integrity of reviews. Big Lots offers items from affordable brands like Ashley, Broyhill, and Lane Home. I called Customer Service and got a girl who didn't have a clue what to do. THIS IS BULL!! The guy that owns this place must be a moron. Please enter a minimum of three characters. I PLACED AN ONLINE ORDER. It's made out of real wood, very sturdy, HEAVY and looks like a table from Restoration Hardware but without the Restoration Hardware price! boxes), Have a checking account and provide your account information, Provide personal information, such as your name, address and Social Security number, Set a goal for when you want to purchase the item, Automate monthly deposits or use an app that deposits money into savings for you, Put any windfalls, including monetary gifts, toward your savings goal. He was very professional and courteous. Whether it's a modern sofa or a rustic dining table, I love bringing ideas to life through wood and metal. I have been trying to get a recliner I paid for 10/23/2022. But the sofa is trash. Can't they ship to store and let you pick up locally? We charge THE FULL AMOUNT," not what I agreed to pay. He told me if they charged me twice I could come back for a credit. Maybe you can consider Big Lots by this Big Lots furniture reviews. The price is lower than furniture products from other stores. So, if Big Lots happens to pique your interest out of the crowd of them, then this post is a must-read for you. While most don't have an issue with initial purchase or with lesser used items, there are some that complain about durability issues with commonly used products. They are losing a lot of customers, sales and money. I paid $702.89 and they refunded $652.90. Different lenders assess different eligibility requirements, but youll typically need good or excellent credit to use a personal line of credit for Big Lots financing. As far as assembly goes I was really surprised that the entire process was effortless. Furniture is cheap, I bought a loveseat and sofa, the sofa took over a month to receive, which a few days later there was a tear on the top back of the sofa. Chairs are comfortable too! LendingTree is compensated by companies on this site and this compensation may impact how and where offers appear on this site (such as the order). Visit your local Big Lots at 1050 W Argyle St in Jackson, MI to shop all the latest furniture, mattress & home decor products. When you shop online, and pickup is the only option; you get multiple stores some as much as an hour away. The next day, they delivered the nightstand, and three sides of the bed. I would truly buy this again! View all of your protection plans with HHGregg. Came in a lot of plastic. View My Plans. The entertainment center doors are already chipped also. Check to see if the provider of your protection plan is a verified business with the Better Business Bureau. Manager wasn't helpful i learned not to buy from big lots. Standard Delivery is FREE on orders over $59. Many of the furnishing protectants are actually solutions that the average homeowner could apply without any trouble. I was only in the store yesterday for 10 minutes and had my things in my arms and two different employees asked if I needed a basket including Sonia at the register which made me feel very special and then again at Sonia's register. It offers home essentials, pet supplies, groceries, and more. Had I have known that I would not be able to do same-day delivery I would NOT have paid the extra $99 for the furniture to be delivered. Your one-stop shop for BIG deals that make your dollar holler! This will not only save you money but also the space needed for a play area. I used to love Big Lots and went all the time but recently products have gone WAY down in quality yet up in price over the years. Purchased 4 chairs and Hayden Brown table. I bought $55.00 worth of toys. Unsubscribe easily. As Clark explained it, the clearance section is located at the back of every Big Lots store, and there you'll get a 25% to 50% discount on beach chairs, patio sets, and other furniture in July or a 75% price slash on other furniture in summer. Register My Plan. We value your privacy. Whew!! Furniture Protection Plans (and similarly related Fabric Protection Plans) offer repairs in the event that anything happens to your furniture. Disappointed in the company as a whole. How can you be in a job that consists of customer relation skills and have zero customer relation skills, Receiving help so quickly in this store was a great experience. There is NO additional price markup for using this site or on links from this site and any commissions made by Slumber Search come out of the brand's profit margin. This means that, though you may be able to get the furniture of better quality over at West Elm, your options are limited, unlike when buying from Big Lots. On Friday, I reached out to the store manager again, who originally told us he couldn't help without corporate, and told him I would tip him $100 to come get the broken couch. Here are some pros and cons about Big Lots Furniture. Browse a variety of traditional and modern bedroom styles from a standard metal bedframe to a wooden bedroom set complete . If you check the Big Lots website, you'll discover all of their shopping categories, including clothing, footwear, kitchen and dining, bed and bath, beauty and personal care, home storage, kids and baby, and a whole lot more. Just the right size for my teenage son and myself. We carry exclusive mattress sets from Serta, Sealy, and Zeopedic in twin, full, queen, and king sizes. The prices of these products are affordable because they sell intermediate quality products, such as synthetic materials and veneers particle board. Visit Website. When it comes to your own comfort, your own body is the only North Star. And, not all products are offered this protection service . I have a 1 year old child who plays in the living room so it was extremely unsafe. I have the entire set and there is a board that came loose about a month after we purchased it. While some of these products are over-sold before they find themelves at Big Lots, their furniture offers contemporary options from budget-friendly brands.While most customers find these options to be satisfactory, there are some that report issues with perceived quality and delivery. Others are electronics, household essentials, and bulk groceries. Furniture, Are Rugs, and Mattress Protector plan claims must be submitted within 30 days of accidental damage occurrence. I wanted the matching recliner. If this is how Big Lots run their business, I'll take mine elsewhere. Now I understand all the 1 star reviews. The cost of Big Lots furniture depends on the furniture you want to buy there are all sorts of price points, and there's no hard and fast rule here. Manage My Billing. IF I COULD GIVE NO STARS I WOULD. Not all furniture manufacturers sell their products directly. Here are the reviews list of some pros about Big Lots Furniture: Here is the reviews list of some cons about Big Lots Furniture: Some furniture products that Big Lots have sold have average quality because they are made of particle board or MDF. Thanks Cassie for doing such a wonderful job. Plus easy curbside pickup, & same-day delivery! Shop Big Lots stores for smart deals on a great selection of brand name toys, furniture, mattresses, watches, and more, all at low closeout prices. Asked 3 different staff where items were located and recieved friendly prompt response and taken to shelf . We have a family of 3 but have many family/friends over all the time. Since this type of loan is less risky for the lender, its usually easier to obtain for bad credit furniture financing. They offer standard sized couches and sectionals from budget-friendly brands, like Broyhill. There were no signs made for the furniture stating they were display chairs so we took them to the front to pay for them. First of all there should be signage on all the furniture to communicate to us customers what is displays! IT SAID THERE WAS AN ERROR AND COULD NOT BE PROCESSED DUE TO ITEMS IN MY CART NOT BEING AVAILABLE AND SENT ME BACK TO MY CART PAGE. What a huge waste of time! For our customers, that means peace of mindknowing that their purchases are covered by a company that is going to be there, no matter what. Buy it if you want to give your dining room a face lift! They usually markup the price by 400%. The pros: Wide array of ultra-affordable recliners. Whether you should buy or not from Big Lots is entirely up to you and what you make out of the factors that most consumers consider when buying from the store. Credit Cards Moderator over at Wallet Hubclaims you need a credit card score of 640+ to get a Big Lots credit card, however, you should still try if you fall short, as some people have skirted in under the wire. So, let's browse this billion-dollar department. After the first 30 days of your plan: You can cancel it here. While customers report generally satisfactory initial comfort scores, some of these models have issues with faster than average degrading. Quickly find the information you're looking for on our FAQs page. Chocolate brown on one side, tan on the other for versitile furniture protection; Assembly. This was the only reason that I purchased it and now my husband is giving me the "I told ya so". Be the first one to find this review helpful. I placed an online order on April 5th. For instance, when furnishing a children's bedroom with beds and book storage, you should consider whether you'll be carving a play space for them in the same room. So now I am waiting for some support specialist to call me in the next few days to talk to me about getting my money back. See Terms and Conditions for the specific company listed for your Plan. We didn't buy those leashes, but this store was illegally dishonest , They do not care , and I will be calling corporate . Its the same thing, just with the warranty youre paying for something that might happen. Similarly, their category of recliners features rocker recliners, pushback recliners, power lift chairs, swivel gliders, and even snuggle-ups. I found a piece that should have been used (on the floor) after they left. And according to them, it's not always the best investment. We'll go through the ins and outs of the most popular furniture requests from Big Lots shoppers. These materials tend to have a low price tag. We sincerely hope that whatever your interaction with this site, that it is helpful and timely for you, and that the product information here guides you to the best outcome for your daily life. NestandHome.com is the webs best kept secret with a mission statement that puts People over Profit. I regret this purchase! He put the box in the shopping cart since I couldnt do it due to hand surgery. Very stylish and sophisticated! Personal loans can be secured or unsecured. We only have a calm 8 yr old that played with his Legos on the table. Well, guess what, CNN Business recently announced Big Lots' plan to open an additional 500 stores this year. You can choose this option for your big package. Its location on this page may change next time you visit. Thank you Mona for all your help and calls to the transportation company to get my couches to me!!! The cons: Some disagreement about perceived quality and assembly. 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