BONUS- UP TO $1000 SIGN ON BONUS FOR NEW EMPLOYEES. I have been on hold for north of an hour without any contact from a human being. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. See insights on Union Supply including office locations, competitors, revenue, financials, executives, subsidiaries and more at Craft. Union Supply Direct Our cutting-edge products include electronics in clear plastic cases and rugged work boots with nylon eyelets. ****** checked with ******* (Property Supv.) Click here to Get the File - use the Password: XXXXXXXX International Association of Better Business Bureaus. Union Supply Direct provides up-to-the-minute reports on any schedule showing complete details of the financial performance and projections for your seasonal or ongoing package programs customized according to your requirements. Food Express delivers value and quality while listening closely to each commissary manager to be sure our products meet their needs. Dallas, TX 75261-9059 (Map), 3321 Toy Road, Box 619059 Dallas, TX 75261-9059 Customer Service Hours of Operation Monday thru Friday: 6:00 am - 10:00 pm (CST) Saturday 7:00 am - 3:00 pm (CST) Correctional Facilities Contact Us Address 2301 E Pacifica Pl Rncho Domingz, Ca 90220-6210 Agent. She said it was determined that we should have been contacted when the package was returned but we were not and that was a mistake. At the Ca. Dallas, TX 75261-9059, Customer Service Hours of Operation Customer service is rude and disconnects call. **InEligibility Message Goes Here** Commercial Products Wholesale and Distributor, International Association of Better Business Bureaus. United States. Box 619059. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. We are sorry, but your computer or network may be sending automated queries. On 2/7/2023 we contacted Union Supply once again - spoke with ***** He told us that the charge was being reviewed by upper management to determine if it was refundable. I went through this process Four times. This freedom of choice increases sales and inmate satisfaction and gives management complete control of the content sold in their facilities. Union Supply Group | Correctional Facilities Divisions Click a logo to learn more. We contacted Union Supply customer service immediately to ask them to stop or cancel the package. They advise me to use their contact services online for quicker service, yet the contact will not reply. Scott Schaldenbrand has only one known connection. Monday thru Friday: 6:00 am - 10:00 pm (CST) How BBB Processes Complaints and Reviews. US Commissary Solutions directly manages entire commissary operations for State and other large correctional agencies. 2023 Union Supply Group, Inc., d/b/a Food Express USA and Union Supply Company. This site is protected by reCAPTCHA and the Google. . if we've collected "Sales Lead Information" for a given company, it will be displayed on the We can offer monthly, quarterly, seasonal or holiday programs that allow purchases directly by offenders, or only friends and families. if the company chooses to hide the private information on their profile from the general public. Since its founding in 1991, Union Supply Group has grown into the most innovative and price sensitive supplier of commissary goods and services. Union Supply Group is exclusively dedicated to supplying the correctional industry. Due to the volume of complaints filed against this business, BBB only publishes the details for 25% of the total complaints filed. Toll Free Fax: 888-857-6219 Everytime I'm told it will take 10 business. This item is currently unavailable but is scheduled to be restocked on Below are some alternative items for your consideration, http://windows.microsoft.com/en-us/internet-explorer/download-ie, https://www.google.com/chrome/browser/desktop/, https://www.mozilla.org/en-US/firefox/new/. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. 2 Tom Thomas Excel Known Addresses for Scott Schaldenbrand 100 Oceangate Long Beach, CA 90802 2500 Regent Blvd Dallas, TX 75261 2301 E Pacifica Pl Rancho Dominguez, CA 90220 Advertisements Email: customerservice@unionsupplydirect.com. Customer Service . I purchased a pkg for an inmate and union direct supply canceled the order themselves why I don't know I've been ordering it for a year with the same card on file..I didn't know it was canceled until delivery date and his pkg wasn't shipped I tracked it and since then I've made 4 attempts to be refundedThis transpired Nov 3rd 2023 and it's now Dec 20th 2023 i just want my money refunded but they tell me something different every time I call..it's been over a month I've lost patience. We have 4 offices to better serve you, please see the information below: 2500 Regent Blvd https://bluecomplaints.bbb.org/attachment/?c=XXXXXXXX, see Attached document Since its founding in 1991, Union Supply Group has grown into the most innovative and price sensitive supplier of commissary goods and services. Customer Reviews are not used in the calculation of BBB Rating. 2015-03-26 - 2019-03-24 Addition of . . Long Beach, CA 90802 (Map). DFW Airport. 2015-03-26 - 2019-03-24 Addition of officer INCORP SERVICES, INC, agent. Explore. Internet Explorer updates can be found at. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Search by partial Inmate ID or partial First Name or partial Last Name. Email: customerservice@unionsupplydirect.com, Correspondence/Payment: This is a multi-location business. She explained that a $35 restocking fee had been charged. 12 days ago. We contacted Union Supply customer service immediately to ask them to stop or cancel the package. As of today (2/27/23) we have not heard from Union Supply or received our $35 refund. Such. There was an issue with the credit card that was fixed easily, After it was not delivered to the inmate by the agency above I call Union supply and spoke to one of there customer service persons, and ask if they could put a trace on this package since it has never been given to the inmate. All rights reserved. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Groveport, OH 43125 (Map), 444 West Ocean Blvd, Suite 1700 We would like to show you a description here but the site won't allow us. Ms. Lorena Gabriel, Director of Customer Service. Religious Items ProgramUnion Supply Direct offers an entire catalog of religious and devotional items so that all offenders can be served by one vendor with a completely secure, transparent distribution system. My name is *****, I ordered back on September 13th a package from Union Supply and is been the worst experience ever! On 1/10/2023 we received a credit from Union Supply but not for the full amount of the charge. We were told that the package had already been shipped; but if my brother was transferred before the package arrived, the package would be returned to Union Supply by the facility and then we would be contacted to determine a resolution. The company's filing status is listed as In Existence and its File Number is 0802086304 . Easily apply. ****** checked with ******* (Property Supv.) . https://bluecomplaints.bbb.org/attachment/?c=XXXXXXXX. California Dress Out Clothing Package: Union Supply Direct is the industry leader in Dress Out Clothing Programs! The order was for $281.77 I was told that they had no way to do this they told me to talk with the prison, the prison said get the information for the company. BBB reports on known marketplace practices. Your entire office will be able to use your search subscription. Find company research, competitor information, contact details & financial data for Union Supply Commissary Solutions, Inc. of Rancho Dominguez, CA. Union Supply provides food, apparel, footwear, electronics, and personal-care products to State, Federal and County correctional institutions nationwide. She said it would take a few days for it to be processed and for us to see it on our credit card. You can browse through all 65 jobs Union Supply Group has to offer Full-time Warehouse Associate Ripley, WV Easily apply 30+ days ago View job Part-time TXPT-Warehouse Associate Dallas, TX $17.50 an hour Easily apply 30+ days ago View job 2nd Shift Powered Equipment Picker Groveport, OH $26 an hour Easily apply 30+ days ago View job I have emailed the business 4 times over the last 16 days inquiring as to the status. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Union Supply Group Inc 2.5. To protect our site, we cannot process your request right now. On Going ProgramsOur Inmate Direct sales programs offer a wide range of all our products. Music ProgramsChoose from our custom CD program or standard CDs. Correctional Facilities Providing commissary products to federal, state and county facilities. Each program can be customized to let friends and families and/or offenders themselves purchase packages. She apologized and said the $35 restocking fee would be refunded. You can update your version of Internet Explorer, or download another browser, by clicking on the following links or by copying and pasting the I've repeatedly called, written(through **** certified) and talked to representatives. Customer Reviews are not used in the calculation of BBB Rating. **InEligibility Message Goes Here** Fax us your order form toll free at (888)857-6219. Dallas, TX. Box 619059. UNION SUPPLY COMMISSARY SOLUTIONS, INC. is a California Stock Corporation - Ca - General filed on July 14, 2011. We apologize for any inconvenience. 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