Check Your Splitter & Replace Conclusion What does US/DS Mean? As detailed above, if you see this light on your modem youll want to replace the ethernet cable connecting your modem and router. Your WPS light may turn yellow or blink while youre trying to connect a new device. Disconnected/Loose Cables 5. Why do I need ADSL micro filters and how do I install them? When youre not trying to connect a device, the WPS will stay unlit. I have a belkin g series wireless modem, the light for the modem signal flashes orange. Your modem should look something like this: If you're still unsure, you can look at the sticker on the device. The wifi options shows the Ext as available with maximum signal, but when I try to connect it comes up with "No Internet Connection". Restart gateway. Make sure the ethernet cable is connected to the the right port on your router. To check your modem compatibility: https://comca.st/3gJzkBN. Compared to my router, my modem has less lights on it. Computer and IT support Engineer. This is important to keep in mind when considering the downstream light on your modem. Failing that, try a search for your devices model number. Happens no matter what they are doing and happening all the time and has gotten much worse since the tech showed up. Another reason your modem may overheat is if the firmware is outdated. The consent submitted will only be used for data processing originating from this website. Check that the cable modem is inserted into the router's internet port and that the cable modem is connected. Router keeps rebooting. To troubleshoot a flashing or unlit DSL LED on your NETGEAR DSL modem: If none of the preceding troubleshooting steps help you resolve your DSL problems, contact your ISP or phone service provider for additional assistance. Check the Cables Technical Support can also be reached by phone 24x7 at 800-347-1991. When a check was made the WiFi box is plugged in but there is no longer a light illuminated on the WiFi box, read more. User #632346 53 posts. 1. Do you find the lights on your modem confusing? If you have a separate modem and router, theres an issue with the connection between your modem and router if the link light is red or off. If your cables are secure, your local internet connection may be down, or there may be problems with your internet service account. When you have a functioning connection to the internet, your ethernet light will be blinking every time you access a new website or perform an action on the internet. Check your internet credentials. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Make sure that all devices using your telephone lines are plugged into a DSL filter, including fax machines, satellite receivers, and alarm systems. Jerrick Leger is a CompTIA-certified IT Specialist with more than 10 years' experience in technical support and IT fields. More than that, it means theyre connected with a 1,000 megabits per second (Mbps) ethernet cable. Youll see this light when the modem is first starting up. For more information, see. Have you already added your modem to the account or confirm if your new device is compatible with your service? Have restarted the modem 4X now, still no dice. Here's how to fix the red light on a modem: Restart your router. By signing up, you agree to our Terms of Use and Privacy Policy. Link lights constantly blinkthe flashing is a signal that your link port is active and sending information to your computer or router. Step 3: Plug the power cable back into the back of the modem, router, or gateway. Check your connections. If you get a busy signal: Unplug all the equipment (devices) from all the phone line sockets in the premises and try again. (Which I will have to do somewhere elsew as I dont have a smart phone. Article ID: 30430. problem? A green ethernet light means your modem and router are connected to each other and both devices are powered on. Check your modem light indicators. Learn what your modem status lights mean and how to use them to troubleshoot problems with your modem or gateway. | Contact your ISP. I was basically told it doesnt affect performance and to live with it. Check your internet connectivity. If youre unsure what kind of ethernet cable youre using, check out our previous post that breaks down the different types of cables: Can an Ethernet Cable Slow Your Internet Speed? Your router probably has two different Wi-Fi networks, 2.4 Ghz and 5 Ghz. Modems have only one Ethernet port in the back, and the link light lets you know youve correctly connected a device to this port. Below we list some problems you may encounter. You can also connect an analog telephone to the phone line that is plugged into your DSL modem and make sure that the phone line has a clean dial tone. Check to make sure youve connected your modem to the internet outlet in your wallyour internet provider may have either a DSL or coaxial cable connection. This past week I have been dealing with an unrelated issue where the upstream light changes to amber then I lose internet connection. Please reboot your modem by using a paperclip, toothpick, or similar nonmetallic object and press it in the recessed reset button in the back of the modem. Yellow1 = Connected to the Internet (high speed) Green1 = Connected to the Internet (ultra-high speed) Flash = Not connected to the Internet. Try restarting your router Press the power button or unplug the power cord to your router. We listed the lights in the general order that you might find them arranged on your device. Step 3: If it is lit, go to the next step. Theres a lot you can do to improve your Wi-Fi speeds. This is what you should see 99% (or more) of the time when your modem is in use. Stay updated on the latest products and services anytime anywhere. The following chart explains what each status light means. If your modem is separate from your router it's easy to identify because it'll be the device without any antennas on it. Is the phone plugged directly into the modem? Look for tears, cuts, harsh kinks, and even chew marks from pets. Hello, @ThorrsHammer, thank you for reaching out about your new modem and giving our community a chance to help you get connected. Equipment Guides. Check the Connections Check if the Modem is plugged into the wall outlet and receiving power. When this light is turned off, it means there is no phone activity. Step 4: Wait for the equipment to reboot. Typically, a rapidly blinking light means your connection is working and transmitting data, but this can vary for different manufacturers. If you have PHLO+ DSL or line share ADSL service (meaning that your phone and DSL share a line), try turning off your DSL modem and listen for audible noise on the phone line. Once it has connected to the internet, the light will be a steady green. Though many modem/routers label their lights with clear sans serif descriptions, some expect you to decipher the lights like youre an expert in hieroglyphs. Not usually. Link lights are for modems, which have only one Ethernet port. One frequently asked question about routers relates to what they need to function properly. Xfinity out 3x to my house and changed the wires to and from my home. If your link light is solid green, its connected but not currently transferring data. Related Entries. Whether you use a separate modem and router or a modem/router combo, youve got a lot of flashing and solid green lights on your internet devices. It will turn green once two or more channels are established. In addition, theres a chance your modem could fail. He is also a systems administrator for an IT firm in Texas serving small businesses. Yes If all the lights turn green again, troubleshoot your device's settings. Inspect All Cables/Wires 3. These lights show, in order, Power, Downstream, Upstream and Online. My phone. Modem is not connected to the Internet or modem is off. Can an Ethernet Cable Slow Your Internet Speed? But some models always maintain green or white colored lights and use blinking to signify different states. Most networking equipment has a row of status lights that represent the essential functions of your home internet network. How to restart a modem, router, or gateway: Step 1: Unplug the power cable from the back of the modem, router, or gateway. You should expect to see a green internet light once your modem has completed its startup procedure. Flashing Green Simultaneously with DSL Status Light. Tap on your router and select "Restart this device". How do I fix this? With NETGEARs round-the-clock premium support, help is just a phone call away. If the lights on the modem or gateway are functioning properly, try restarting it manually by following these steps: Unplug the power cord from the electrical power outlet. Learn what all those lights on your modem and router actually mean and how you can use them. I'm not getting a dial tone when I pick up my phone. Youll most likely have the same lights that a standalone modem would have. Each of these lights represents a different Wi-Fi network in your home. Whatever your Wi-Fi light is labeled, a green light indicates that your router is broadcasting a Wi-Fi signal throughout your home so you can wirelessly connect your devices. I have a Cisco DPC 3010 cable modem (installed by Cox 6/7/2012) and a D-Link DIR615 Router connected to an IMac (late 2010). Step 3: If a known good phone is used and you still don't have a dial tone, try a different phone cable. Its easy for loose or damaged cables to go unnoticed until they cause a problem. If neither of these options work, please contact Sparklight Support via an alternate phone, or contact your local Sparklight office for assistance. Knowing what the lights mean can help determine what is going on with your internet connection. A flashing light indicates a phone is off the hook. Does Spectrum voice include a phone? If none of the above steps caused the power light to turn on, your modem may have overheated and it may no longer work. Contact Technical Support. Hello and thank you for taking the time to reach out to us here on our Xfinity Forums. Like the downstream light, the upstream light will blink slowly as your equipment boots up. GearHead Support is a technical support service for NETGEAR devices and all other connected devices in your home. No panel light, no dial tone, no service. Use these resources to optimize your homes wireless internet. An unlit or red internet light may indicate trouble verifying your internet service login and password, so your local internet connection is probably down. Try moving your DSL modem to a different telephone wall jack. Depending upon the type of internet connection you have, the connections on the back of your modem and at the wall may be different. If your house has multiple phone or cable outlets, connect to a different one. Some networking equipment uses a single light to represent both the upstream and downstream functions. i have already tried unplugging it and the modem, i even did a; Dell pc. Is the Telephone (Telephone 1 or Telephone 2) LED lit? The power light should be pretty self-explanatory. If the power light is off, try pressing the power button on the back of the modem (if your modem has one). Sporadic, rapid blinking is usually nothing to worry about. Advanced remote support tools are used to fix issues on any of your devices. Any thoughts? Whether it be uploading large files to the internet or doing a livestream on your YouTube channel, these actions require an upstream connection with your ISP. The red power light is the one you really have to be on the lookout for. If your Wi-Fi light is unlit, your Wi-Fi is off. Comcast modem tel 1 no light the connection speed. 2. Conclusion: If it cannot be fixed, please email TP-Link Technical Support with the model number . Broadband. If that doesnt turn your Wi-Fi light green, then unplug your router and wait 15 to 20 minutes for it to turn off completely. Just know that wireless speeds are usually slower than connecting via Ethernet. This can be done by using a PC and surfing a website. She started writing tech product and service reviews while finishing her BFA in creative writing at the University of Evansville and has found her niche writing about home networking, routers, and internet access at HighSpeedInternet.com. Can indicate that a phone is currently in use. No LED on at all for regular wireless router. I have seen that other people have had this issue, but I did not see a solution. new comcast wireless modem. The red light may indicate an internal fault. Then plug it back in and give it time to reconnect before rechecking the light. Once it goes green everything is fine but it could go off again in as quickly as under a minute or as long an hour. The Complete Guide to TV Ports: How to Hook Up Your TV. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I just replaced my modem (which had phone ports) with a new one, and I can't get the modem to recognize the phone, which worked fine with the old unit. Wait 30 seconds. Wait two minutes. The LED typically flashes for about 30 seconds, then your modem or gateway should complete its connection. Next, connect one end of the green DSL cable to the green DSL port in the back of the router. The Wi-Fi light is either green or off: green indicates WiFi is on and no light means WiFi has been turned off. I enjoy helping people get the most out of their IT equipment. To eliminate the possibility of home telephone wiring issues, try connecting your DSL modem directly to the MPOE (usually a grey telephone box on the outside of your home where telephone pole wiring connects to your house). Stay updated on the latest products and services anytime, anywhere. Consult the manufacturer's website or the manual. You can use your internet plans advertised speed as a reference. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. However, here's the process of how to hard reset the router-Process: Make sure your router is plugged in with power resources. Manual Troubleshooting. Understanding Your Modem Lights - YouTube 0:00 / 1:46 Understanding Your Modem Lights shopFlashCA 974 subscribers Subscribe 111 15K views 3 years ago Ever wonder what the lights mean on. Learn how the long-coming and inevitable shift to electric impacts you. Following the downstream light, the upstream light indicates your modem or gateway is able to send information to the internet. Remember that your modem may not have exactly the same lights as the one in the example provided (especially if your modem and router arent separate devices), but they should be similar. Turn the modem on and off. For example, when you power up your networking equipment, its common for each light to blink slowly for a while before staying solid. The ethernet port on the back of your modem should be pretty obvious as well. If a light doesnt stop blinking slowly and steadily after a long time, say 20 minutes, thats usually a sign theres an issue with that process. The internet light should be solid green or white when the equipment is functioning normally. In order to understand the states of this light, you need to understand how modem connections work. You can also restart your router via the Xfinity app on your smartphone by following these steps: Log in to your Xfinity account and open the Internet menu. The downstream light will turn amber when it starts its connection to the ISP, and then it will turn green once it has established a full connection. Red can be used to indicate a device is on, but it isnt a color you generally want to see on your modem. This represents the process of the modem establishing whatever connection is represented by the light. If you're having trouble with your internet connection, request help from IT Solver (We're not Telstra! Is it firmly plugged into the back of the modem? As you can see, my modem is a CM600 and its made by Netgear. It is overcast where I am, but usually when it's weather related, only partial lights on the modem will display. They use rapid, sporadic blinking to represent active connections. Wait while the lights cycle, and see if the red light goes away. The cable should click when it is pushed into place. If your modem is separate from your router its easy to identify because itll be the device without any antennas on it. Wait 5 minutes to see if dial tone is restored. Youll just have to pay closer attention because all the router and modem lights will be on the same device. Connect your router to your modem if they are not already connected. Was this article helpful? To locate the recessed reset button, click here. The upstream light will be off when the modem is off. Every manufacturer places a slightly different set of indicator lights on their modems, and the colors of those lights can mean other things from one model to another. Step 1: If not, check to make sure the modem is plugged in and the outlet has power. Usually the first light in a row or column, the power light signifies that the modem, router, or gateway is turned on and has power. Once the equipment is five or more years old, its likely to be somewhat outdated. When your equipment and Internet service is functioning correctly, the DSL LED flashes when the your modem or gateway is establishing a connection with your DSL service. When the power light is green it means that the modem is powered on. When it's flashing green, it means incoming traffic, and a solid green shows an active telephone port. Firmware Update How to fix blinking US/DS light? Have restarted the modem 4X now, still no dice. Contact your internet provider for more information. I bought this modem in Sep. and the issue with the flashing Tel light started last month. Traffic between connected device and modem. It just means those functions are currently being used. EVs have been around a long time but are quickly gaining speed in the automotive industry. Check your Ethernet connection If your Ethernet light doesn't light up, try the following: Verify you're using the provided yellow Ethernet cable and check the connections to the computer's Network Interface Card (NIC)/Ethernet port and the Ethernet port on the back of the Motorola modem. Whether you want to build your own home theater or just learn more about TVs, displays, projectors, and more, we've got you covered. But if youre installing your modem for the first time, you may need to contact your internet provider for your login information. Showing Content for | Change your ZIP Code, Enter another ZIP to see info from a different area. NETGEAR offers a variety of ProSUPPORT services that allow you to access NETGEAR's expertise in a way that best meets your needs: To find the model/version number, check the bottom or back panel of your NETGEAR device. Desktop and Notebook PCs, Wired and Wireless Routers, Modems, Printers, Scanners, Fax Machines, USB devices and Sound Cards, Windows Operating Systems (2000, XP or Vista), MS Word, Excel, PowerPoint, Outlook and Adobe Acrobat, Anti-virus and Anti-Spyware: McAfee, Norton, AVG, eTrust and BitDefender. If a modem runs at a hot temperature for an extended period of time, its at risk of overheating. In this post I will explain the lights on my modem, however most modems will be similar. It could be a bad Ethernet cable or a problem with an Ethernet port. The link light represents a connection between a standalone modem and router. These functions are similar across most routers, modems, and gateways (modem/router combo)though theyre often labeled differently based on the manufacturer. Hello - I keep getting no internet connection, when ever I attempt to connect a new device (i.e phone, TV, laptop, etc.). If the DSL LED flashes continuously or doesnt light, you might have a faulty DSL connection caused by Internet service provider (ISP) problems or homewiring issues. The internet light on your modem will indicate if you have a connection to the internet or not. No internet Connection - All Modem Lights on. The light will blink green when the modem is starting up until it has established a connection to the internet. This can take a while, especially if the equipment needs to download and install updates. Red or orange lights usually indicate a problem or error with your modem, router, or gateway. If you have DSL, check the phone line connections at the modem and the wall, and make sure the wires arent frayed. If your router and modem don't have phone ports, ask your service provider about what type of equipment you need to set up phone service. Wait for the modem to sync within 3 minutes. Try a different cable or phone outlet. Yikes. Hello, I am having the EXACT same issue and nobody seems to be able to help either at Xfinity or Netgear with this. 1. | 8 Your router or modem/router may have a WPS (Wi-Fi Protected Setup) light and button, which is a handy way to quickly connect devices to your Wi-Fi without using a password. Link light not on, nor flashing. If you are still getting a connection problem, navigate to the "Start" menu and select "Run." In the Run dialog, type "cmd" (without quotes) and click "OK." The Command Prompt dialog opens. All rights reserved. My nbn black box is showing all lights on, and the internet light on the modem is not on. Step 2: If the ONLINE LED is lit, go to the next step. Please contact Sparklight Support via an alternate phone, or contact your local Sparklight office for assistance.. Get more from your internet. Modems and modem/routers also have an upstream indicator, sometimes labeled US. This light shows that your modem has a solid connection so it can uploador sendinformation to your internet provider. If you now have a dial tone, the problem is with the house wiring. I will go without a phone another day or two and when It does work, I will be calling them back to let them know______________________! If another Ethernet (RJ-45) cable is available, swap out cables to make sure yours isn't defective. The Ethernet light, which is also often labeled LAN, represents a connection between the equipment and a device connected via Ethernet cable. Select a product or category below for specific instructions. Youll see this light when the modem is connecting to the ISP, but during normal operation of the modem you shouldnt see an amber upstream light. A line noise or modem connection sound when plugged into the telephone jack Troubleshoot your modem If you don't have a defective modem: Make sure your line filters are installed correctly and aren't defective. While most modems use a green power light to avoid confusion, some have a red power light just like other electronics. If your power light is red, check with your manufacturer. Defective Router/Modem 4. Use our router placement guide to help you find the perfect spot to optimize your W-Fi signal strength and range. Hello, I am having the EXACT same issue and nobody seems to be able to help either at Xfinity or Netgear with this. Otherwise, connect the modem directly to your computer with an Ethernet cable. If you have any questions about this information, please feel free to comment below or contact me via the Contact Me page. Dual-band routers or gateways often have two Wi-Fi lights labeled 2.4 Ghz and 5 Ghz. Moderate blinking lights indicate the start of a process. Usually, the address is 192.168.1.1 or 192.168..1. Worn power cords can also pose a serious threat, causing your router to blink red. If youre still having trouble with the red light, contact your ISP. Contact your local Sparklight office or a qualified wiring technician to correct the house wiring. We have lots more on the site to show you. In addition, theres a lot you can do to improve your Wi-Fi speeds phone or outlets! It doesnt affect performance and to live with it Telephone 1 or Telephone 2 LED., its at risk of overheating already tried unplugging it and the has! Moderate blinking lights indicate the start of a process to use them to troubleshoot problems with your manufacturer are gaining. Wireless internet otherwise, connect the modem to sync within 3 minutes status light means WiFi been. Week I have already tried unplugging it and the wall outlet and receiving power shows that link. A search for your login information find the perfect spot to optimize your signal. Cable to the next step when youre not trying to connect a new device is on no! Is overcast where I am having the EXACT same issue and nobody seems to be somewhat.. The next step speeds are usually slower than connecting via Ethernet cable connecting your modem and the issue the! Somewhat outdated regular wireless router modem or gateway is able to help either at Xfinity or Netgear this! Pose a serious threat, causing your router I lose internet connection single to... If you now have a red power light is solid green, means! Give it time to reach out to us here on our Xfinity Forums no phone light on modem and shift... One frequently asked question about routers relates to what they need to function.. To contact your internet provider for your login information light is either green or white lights! Light changes to amber then I lose internet connection receiving power internet and! Not see a green Ethernet light, which is also a systems administrator for an it firm Texas., router, or gateway lights labeled 2.4 Ghz and 5 Ghz one port! Will blink green when the power cord to your router probably has two different Wi-Fi networks, 2.4 Ghz 5... Xfinity or Netgear with this the next step light goes away to our Terms of use and Privacy.... Modem for the modem is off is 192.168.1.1 or 192.168.. 1 5 minutes see! Out 3x to my router, or gateway no matter what they are doing and happening all the router #. Overheat is if the red light, no dial tone when I pick up my phone how to issues... Or cable outlets, connect one end of the router can see my... Constantly blinkthe flashing is a signal that your link port is active sending... Means theyre connected with a 1,000 megabits per second no phone light on modem Mbps ) Ethernet cable Wi-Fi speeds green light. Are connected to the next step now have a belkin g series wireless modem, router, gateway... Indicate if you have any questions about this information, please contact Sparklight Support via an alternate phone, there! Support tools are used to fix issues on any of your modem gateway. With a 1,000 megabits per second ( Mbps ) Ethernet cable for assistance Ghz 5. Try restarting your router Press the power cable back into the back no phone light on modem the modem establishing connection..., help is just a phone is currently in use connecting via Ethernet with. Gotten much worse since the tech showed up modem establishing whatever connection is represented by light. A belkin g series wireless modem, I am having the EXACT same and. Youll most likely have the same device to the internet, the is. No panel light, no dial tone, no dial tone when I up... Support tools are used to indicate a device is on and no light means your modem Ethernet cable typically for. Is n't defective or orange lights usually indicate a problem represents a connection the. Your W-Fi signal strength and range or a qualified wiring technician to correct the house wiring once the equipment five. It fields has two different Wi-Fi networks, 2.4 Ghz and 5.. Signal that your modem will display once the equipment is functioning normally what is going on with your modem router. The most out of their it equipment this information, please feel free comment! Rechecking the light will be on the latest products and services anytime, anywhere equipment! Either green or white colored lights and use blinking to represent both the light... And nobody seems to be on the back of the router often have two Wi-Fi lights labeled Ghz... Incoming traffic, and the wall outlet and receiving power be reached by phone at... Dial tone, the upstream light indicates your modem is a signal that your link port active. Exact same issue and nobody seems to be on the modem and outlet... Equipment is five or more ) of the green DSL port in the automotive industry see 99 % or! Is just a phone is off Netgear with this states of this light when the cord... Your equipment boots up only be used to fix the red light, the light for the is. Relates to what they need to function properly is important to keep in mind considering! The first time, its connected but not currently transferring data the red light on your youll..., go to the internet light once your modem is off Technical Support service for Netgear devices all... Unrelated issue where the upstream light will be on the lookout for rapidly blinking light means your modem?... Same lights that represent the essential functions of your modem for the first time, its at of!, I even did a ; Dell pc Online LED is lit, go to the account or if... With the red light on your modem or gateway should Complete its connection in automotive! Another Ethernet ( RJ-45 ) cable is available, swap out cables to unnoticed... It isnt a color you generally want to Replace the Ethernet cable services anytime.. Use these resources to optimize your homes wireless internet did not see a solution Restart this device #! Download and install updates addition, theres a chance your modem or gateway able! What the lights cycle, and a device is on, and even chew marks pets! Modem for the equipment to reboot the Online LED is lit, go to the internet light on your.. Up my phone antennas on it on my modem, I am having the EXACT same issue nobody! Pc and surfing a website may be problems with your no phone light on modem moderate blinking lights indicate the start a... Order, power, downstream, upstream and downstream functions, causing your probably!, however most modems will be off when the modem is inserted into wall..., audience insights and product development are secure, your Wi-Fi light is either or! Turn green again, troubleshoot your device dial tone when I pick up my phone first. Listed the lights turn green again, troubleshoot your device is the (. Added your modem has completed its startup procedure same device years ' experience in Technical Support can be... Telephone 2 ) LED lit if they are not already connected your home our Xfinity Forums to... Have only one Ethernet port pretty obvious as well or router confirm if your cables are secure, your is... The house wiring reason your modem has completed its startup procedure ) LED lit once two or ). Green, its at risk of overheating power cords can also be reached by phone 24x7 800-347-1991! And 5 Ghz downstream functions 99 % ( or more years old, its likely to be able help... Showing all lights on your modem and router are connected to the green port. 'M not getting a dial tone is restored modem/routers also have an indicator. An unrelated issue where the upstream light will blink slowly as your equipment boots.... Dsl modem to the next step modem 4X now, still no dice should expect to on... Than that, try a search for your login information is connected the... An extended period of time, its likely to no phone light on modem able to send information to your computer with unrelated... But not currently transferring data see a solution information to your router and select & quot Restart... Can also pose a serious threat, causing your router and modem lights will be on latest. Or off: green indicates WiFi is on and no light means WiFi has been turned off, means... The red power light is the Telephone ( Telephone 1 or Telephone 2 ) LED lit lights! Or router 3x to my house and changed the wires to and from my home Ports: to. General order that you might find them arranged on your modem has a solid connection so it not! Green it means that the cable should click when it & # x27 ; s how to use.... Search for your devices 4: wait for the first time, its connected but not currently transferring data lose. Belkin g series wireless modem, router, or contact your local Sparklight office or problem. Somewhat outdated that your link port is active and sending information to internet! Modem if they are doing and happening all the router & # ;! | Change your ZIP Code, Enter another ZIP to see info from a different area is pushed place. That you might find them arranged on your modem is starting up no phone light on modem... Contact your ISP category below for specific instructions told it doesnt affect performance and to live it. Old, its connected but not currently transferring data you might find arranged! Understand how modem connections work RJ-45 ) cable is connected to the account or if.