requiring the network connection SSID changed back to the router Flip it over and on the underside you'll find four rubber feet as well as another sticker with more details about the My Passport Wireless Pro including the serial number and the MAC address. Please see below for more information on each method. might be fruitful to ask what these 3 settings are after the Could have added smaller one that came with fans. My gas service is currently off, and I'd like to get it turned back on at the same address. I am assuming from your post you have your MPW signal connected to the router signal now and you can access the MPW via the router SSID. Its in there and either called reset or restore to defaults. No where have I found the problem I am getting, which is while I do have the MyPassort in my network, I have lost all network devices connected to my router. No matter you are returning it. The My Cloud app has had some top-level interface enhancements over earlier iterations that improve accessing the drive and the general layout of the app. We tried a variety of video files, primarily formatted as .MP4 or .MOV, and experienced choppy video playback with frequent buffering pauses, before and after the firmware update. The button at right turns the drive on and off. Plex can do a pleasing job with organizing and serving your media, but the inherent limitations of Plex underscore why the My Cloud app becomes so important for the overall usability of the Wireless Pro. When the NAS mode is active, the maximum power output for the USB port is 0.9 Amps. That's especially so since the WD Access PC software has nothing to do with the basic Web-based dashboard for the deviceand that software isn't even mentioned by name anywhere in the manual. With a USB 2.0 port, you can easily transfer media from an external USB storage device like a DLSR or CF card reader. The My Passport lasted 6 hours and 19 minutes playing our standard test file, a rip of The Lord of the Rings trilogy, streamed wirelessly to an Nvidia Shield Android tablet. You will see a pop up confirming to upgrade your firmware. Wi-Fi password protection helps to keep your photography, videos, music and other important files safe from unauthorized wireless access. The drive performed quite well on CrystalDiskMark, hitting 121.9MBps and 120.9MBps in read and write respectively. I suggest you get your devices connected to the home network as they should be. The My Passport Wireless Pro reminded us of an external DVD player or the Voyo V3 mini PC. After connecting the MPW, A more notable distinction: The Wireless Pro can function as a wireless access point for up to eight devices as well as a wireless drive, simultaneously. And with it come some improvements, as well as some stumbles. problem (it is next to the wall of the room with the router), shows my router SSID with the box checked. And a large SD-card transfer proved tedious: It took 40 minutes for half of a 59GB set of images to transfer from an SD card, and at the hour mark, we'd only gotten through 46GB. You really need to look in the manual for diagrams of the wifi section of dashboard config. Log into the My Passport 5 GHz WiFi SSID and Turn OFF Wifi Networks. We walked through some simple setup screens, configuring our Internet access, setting up the auto-backup behavior of the SD-card slot and the USB ports, checking a box to download and install Plex Media Server (which we still ended up doing manually). Using a web browser, open the My Passport Wireless Pro dashboard. Thanks for your help. Import Media From External USB Devices dashboard still under 192.168.60.1. instead of showing just Other for the internet SSID, it now https://www.pcmag.com/reviews/western-digital-my-passport-wireless-pro. WD 3TB My Passport Wireless Pro USB 3.0 External Hard Drive So you can store your photos, videos, and other files, but the real question is, how do you access those files? To learn more about this, visit Western Digital Product Lifecycle Support Policy. Just take the MPW out of the mix and work on your network issues. Close the web browser used to access the My Passport Wireless Pro dashboard and open it again. Ok just received my MPWP from amazon today, the drive shows fully charged, all 4 lights are blue when pressing the WPS button once. connection to my home wifi was made. As I periodically do want to connect it by usb for 3. Your form has been submitted successfully! In some cases, we'll need to physically turn off the gas at your home. Your subscription has been confirmed. 2023 Western Digital Corporation or its affiliates. We ran the My Passport Wireless Pro through our standard retinue of direct-attached storage tests, and found it to be a pretty solid performer compared with other wireless portable drives. Please select your product family: My Cloud Home My Cloud My Cloud DL My Cloud EX My Cloud PR My Passport Wireless How to set up your My Cloud Home How to upload content from your mobile phone How to centralize all your content WD says it changed up its focus when it found that about half of its users of the first-generation wireless drive were using the included SD-card reader to import a "healthy mix" of images and video. Connect My Passport Wireless Pro to the Adobe Creative Cloud through the My Cloud mobile app to quickly get photos and videos from your camera, to your drive, and into the Creative Cloud. See how to power on, wirelessly connect to, and. setup, and reconnected my router, instead of the MPW that This connection is fine, for purely access to the MyPassport and the internet access provided by the router, however it negates all of the network devices connected to the router. We're savvy about the general workings of network-connected drives, yet we missed seeing more-thorough guidance through the software install process for PCs. It then allowed file access through my network and also through a mapped drive letter. - Insert the SD Card. Safari, Chrome, etc) and type in 192.168.60.1 - on the page that pops up, if you set an admin password, type it in here. Actual Price {{inventory.prices.list.amountFormatted}}, {{inventory.prices.sale.amountFormatted}} Sadly, video streaming was less consistent. 2023 Western Digital Corporation or its affiliates. Too many people mess these things up, format them and end up returning them. ), Powered by Discourse, best viewed with JavaScript enabled, My Cloud OS 3 Personal & Network Attached Storage, Shut down My Passport Pro Wireless without computer. Press and hold the power button for 3 seconds. Under the Manual Update section, click Update from File button and a window will pop open. network. During this phase, bug fixes, updates for new features, and OS compatibility patches may stop, but Western Digital will continue to provide security updates for the app to address critical issues. More on that in a bit. Why you can trust TechRadar My Cloud Mirror (Gen 2) My Cloud Mirror. my laptop and mpwp idle, I figured this is kind of weird leading In that same vein, it stands 0.9 inch tallin other words, thicker than today's typically slim portable hard drives. for best reception of MPW signal. It consumes an average of 2W in read/write mode and 0.7W when idle. However, none of these did a convincing job of organizing and accessing our content. Double click the 'Paragon NTFS Driver for Mac' to begin the installation process. The SD-card reader in the Wireless Pro supports read speeds of up to 75MB per second and write speeds of 65MB per second, according to WD, depending upon the card used. Go to your web browser (i.e. In addition to the battery-gauge LED, the front face has two additional LEDs. The display of third-party trademarks and trade names on this site does not necessarily indicate any affiliation or the endorsement of PCMag. back into the dashboard with the new IP, under the WIFI tab, Equipped with an integrated SD 3.0 card reader to offload or copy photos and videos from your cameras SD card and create a workflow that keeps you moving. However, each time I turn off the NSW 2059. me to it possibly being defective. Actual battery life depends on file size, type, format, bitrate, devices connected, Wi-Fi connectivity, settings, and other factors. connecting or through a reset, the process works fine, from the returned does have a problem as it will not. Evga G+1300 Psu. This newsletter may contain advertising, deals, or affiliate links. Physical Description of the My Passport Wireless The drive has two LEDs: Power/Battery Status and Wi-Fi The drive has two buttons, Power and WPS, and a USB 3.0 port The drive contains a slot for an SD Secure Digital card Understanding the LEDs and Buttons The drive is pre-charged at the factory. All Rights Reserved. We did fumble our way through the installation process and installed the WD Access software stored on the Wireless Pro drive, as well as WD Backup. You are now in the My Passport Wireless Pro Web Dashboard. Tap the Hardware button in the ribbon at the top. Allow My Passport Wireless Pro to complete the content scanning and thumbnail generation before attempting to stream 4k video content. My Cloud PR4100. You really need to discover where the problem lies within your network, and/or other reasons. Now try to connect phone or tablet to MPWP wireless signal to set it up. Turn on the My Passport Wireless Pro by pressing the Power button for 3 seconds. LED Behavior/Color LED Lights On Indicates. And if you have a Wi-Fi password turned on, they cant connect over Wi-Fi either. Each time you turn the MPWP back on pn home it will reconnect to the home wifi and you always connect your devices to home wifi and never the MPW when at home. Save Time With SD 3.0 It seems like you are doing things correctly UNLESS you have the device plugged into USB of computer AND are trying to turn on power/wi-fi. SSID. Use of an internal HDD in a RAID configuration or device will. WD's My Passport Wireless drives are battery-powered and wirelessly accessible from your phone or tablet, with no internet connection required. Otherwise, I would say your unit is DOA. You may unsubscribe from the newsletters at any time. disconnecting my home network and reconnecting to my mpwp, with drive, Roku devices, wifi printer, Desktop and Laptop etc. This didn't have any impact on performance and is likely to be an issue that can be ignored. It took deleting the app and reinstalling it to nix that action. all broadcasted ones to select from and finally access to the The WD30NPRZ runs at 5,400RPM and is equipped with. As for the Plex Media Server that you're prompted to download and install, the WD setup software never actually downloaded and prompted us through the installation and sign-up process. If you rent your home or apartment, talk to your landlord to let them know you're turning off your gas service. There's also a removable sticker with the SSID and default password of the device. large files, I want to be able to connect by usb to my PCs and Thanks. The bitrate of the video that is streaming from the My Passport Wireless to the device must be 150Mbps or less. Be connected via Wi-Fi to your My Passport Wireless Pro. automatically after being disconnected, once the initial Everything on my MPW is a COPY of stuff on my My Cloud NAS network.I never lose signals following above procedures. Just turn it on, connect, and go. Trademarks. Those speeds are an improvement over those of the My Passport Wireless, but they don't come close to maxing out the speeds of Ultra High Speed (UHS) and UHS-1 SD cards. PCMag.com is a leading authority on technology, delivering lab-based, independent reviews of the latest products and services. Streaming media content from a My Passport Wireless Pro or SSD results in media buffering and pausing. requires that I reset it again. An SD card slot is located on one side and two square buttons one for power and the other one for accessing the SD card are located on the other, alongside a flat USB 3.0 connector and a standard USB 2.0 host port. The latest Apple TV 4K test lets you watch four sports streams at once, Why is my iPhone beeping? The Wireless Pro boosts the wireless to 802.11ac, with the wireless connection at 5GHz via 802.11ac and 2.4GHz via 802.11n. Sign up for emails from Western Digital brands. The solution, for many folks, might just be a much simpler one: Buy (and carry) more flash cards. Heres how it works. All of these features add up to WD aggressively courting photographers and videographers, a unique tactic and an approach that tries to address a void for pro shooters and casual shooters alike. Under the Manual Update section, click Update from File button and a window will pop open. The feature hasnt graduated yet to the My Cloud app, so its a little challenging to find - heres the way to do it: 1.) RAW shooters are out of luck, since the app doesn't support this format. Btw offloading the images from sd card seems to be pretty quick contrary what Ive heard about slow transfer. The My Passport Wireless Pro uses a 15mm tall, 2.5-inch hard disk drive with a 3TB capacity (in our review model) from the WD Blue family. The included quick start guide will indeed get you started on a wireless connection, but then you have a bit of detective work ahead to suss out what to do next, beyond downloading the WD My Cloud app, which is now updated to support the Wireless Pro. Update the Firmware if an update is available. We transferred files from our computer to the Wireless Pro drive, into a new folder we created called "Music." For more information, see TechRadar's Reviews Guarantee. We then tried a very highly compressed MP4, a rip file of The Lord of the Rings trilogy (a 3.2GB file), and we were able to get much smoother streaming on the iPhone 5 by itself. Access Files Anywhere Carry less equipment when every ounce counts and offload, edit and stream HD media in the field with My Passport Wireless Pro. My problem is that if disconnected in any way, I find it impossible to reconnect to my main network and to map a drive letter to it. We did manage to connect to the drive using the free My Cloud application on an Android phone. I would be very certain the MPW really has a problem before returning it to WD, because you may not get a new one. We strongly advise you to install the WD apps on the Wireless Pro (Backup and Access). The one touch copy button lets you back up photos and videos with the built in SD card reader or the integrated USB port without a laptop or software. The last is the "standard" connection mode that gets configured via the Wi-Fi tab on the dashboard. When you connect an external storage device to My Passport Wireless Pro, you instantly upgrade it to wireless storage. Our 16 folders of 90 MP3 files (representing 670MB total data) required 6.5 minutes to transfer wirelessly via 802.11ac, for an average rate of about 1.7MB per second. Source: Ontrack data for calendar year 2022. Shown below is the interface for what you can do with a Photo. On the top edge of the drive sit two mechanical buttons, a USB Type-A 2.0 port, and the USB 3.0 port for direct-access connections to our laptop or desktop. We're here to help. are idle or just used for everyday processing. Further to my communication below, regarding the The only means I have found to reconnect it fully, is to reset the drive (holding 2 buttons for 10 seconds), which then performs as it did for the initial connection. Cosair K100 optical mechanical keyboard, M65 rgb Elite mouse, MM700 rgb desk mat, Virtuoso . Adobe Creative Cloud connected the internet, after finishing the setup,. Travel Light Stay Creative For example, when we first signed in and got connected, the app prompted us to automatically back up our entire iPhone. 1996-2023 Ziff Davis, LLC., a Ziff Davis company. I cannot find a shutdown command in the My Cloud mobile app. The new firmware sped the shutdown to a count of one-two, with a blinking LED to indicate the drive was doing something before it shut down quickly. Western Digital's Pro drive is a much better proposition than the vanilla My Passport Wireless. Privacy Statement While Backup is optional, Access, it turns out, is integral to accessing the drive and transferring files to it. The My Passport Wireless, My Passport Wireless Pro, and My Passport Wireless SSD line of devices provide USB direct access as well as network access via wireless connection. Equipped with two types of wireless bands, My Passport Wireless Pro offers wide compatibility. That's enough to get you across the country, if not long enough for a full day of use; nor is it close to the 10 hours WD claimed. Connect your computer to the My Passport Wireless Pro Wi-Fi network. dashboard at 192.168.60.1, finally entering the router SSID for than desired, with some of the touches needed to finalize it, The drive is made of anthracite-coloured ABS plastic with plenty of rounded corners, and it feels solid. A My Cloud account is not necessary to use the app with the Wireless Pro, but if you already have a My Cloud product, you can log in and therefore have access to that drive, as well. The left button (looked at from the drive's front) does a bunch of things: activates an LED battery gauge on the front face of the drive, triggers a WPS connection to your router for easy configuration, and initiates an SD-card data transfer. But, alas, the operative word there is tries: If WD were truly gunning to provide a useful storage device for photographers, the Wireless Pro's features and software would be even better implemented. It then allowed file access through my network and also through a mapped . While there I may use it from iOS things to play music and videos. 2. Firs time at cable managment, There are 2 Corsair elite fan controlers in there. After the My Passport Wireless Pro boot up, the disk LED will start flashing while the update is happening. is not made to automatically reconnect, then at least it should left me with were wrong, connected to the WPM SSID, just Almost as frustrating: While you can set an SD card to automatically transfer, you can't get any confirmation of a successful transfer on the drive alone. I never connect it at home for this purpose except for testing it before leaving with MPW. If the My Passport Wireless Pro were solely another portable Wi-Fi drive, it would be a reasonable recommendation based on its high capacity, good performance, and ability to share the Internet connection. We're not just anyone's consumer electronics company; we're your consumer electronics company. Otherwise the default is no password. really appreciate someone that provides diligent help for those But post-firmware-update, the difference was night and day. You can navigate to it from Control Panel>Programs and Features or just search from Start Menu. Great idea, or so we thought. Under the Automatic Update section, select Check for Update. - After the My Passport Wireless Pro boot up, the disk LED will start . With it Charge your smartphone, DSLR, or other USB devices, wherever youre at with My Passport Wireless Pro. The LaCie scored 1,977 to the Wireless Pro's 1,893, just ahead of the next two comers. Once the update is complete the LED will return to the normal ON state. . With My Passport Wireless Pro, you can simultaneously stream up to 8 HD videos2 to multiple connected devices. Blinking red in one long (3 sec) and 3 short blinks. When the NAS mode is turned off (DAS mode), the maximum power output for the USB port is 1.5 Amps. the original IP address of the dashboard 192.168.60.1, and set If you still want to enable the WD My Passport Wireless Pro file system access through WiFi on Windows 10, you'll have to enable the SMB 1.0/CIFS File Sharing Support through 'Turn Windows features on or off' option. Turning off media servers reduces the amount of CPU and memory being used on the My Passport Wireless device. Our expert industry analysis and practical solutions help you make better buying decisions and get more from technology. The drive came with a 12.24W (5.1V/2.4A) power supply unit and interchangeable plugs for UK, EU and US markets. From the App, go to the My Passport Wireless Pro Settings. Subscribing to a newsletter indicates your consent to our Terms of Use and Privacy Policy. they have now advised the unit must be malfunctioning and to What is noticeably different is the drive's weight. Of these did a convincing job of organizing and accessing our content we missed more-thorough. App, go to the Wireless Pro dashboard now advised the unit must be 150Mbps or less off! Inventory.Prices.List.Amountformatted } } Sadly, video streaming was less consistent room with the Wireless web... Western Digital Product Lifecycle Support Policy for this purpose except for testing before! Images from sd card seems to be an issue that can be.! Off the NSW 2059. me to it from Control Panel & gt ; and. Newsletters at any time 's also a removable sticker with the Wireless Pro drive, Roku devices, printer! Leading authority on technology, delivering lab-based, independent reviews of the wifi of. You watch four sports streams at once, why is My iPhone?... Has two additional LEDs and go process for PCs But post-firmware-update, the difference was night and day respectively! Port is 1.5 Amps took deleting the app, go to the drive on and off came! { inventory.prices.sale.amountFormatted } }, { { inventory.prices.list.amountFormatted } } Sadly, video streaming was less consistent USB! Gt ; Programs and Features or just search from start Menu tap the button... To, and go able to connect by USB to My PCs and Thanks you will see pop! Techradar 's reviews Guarantee Cloud connected the internet, after finishing the setup, the home network and also a..., and/or other reasons and videos the ribbon at the top some,. Cosair K100 optical mechanical keyboard, M65 rgb Elite mouse, MM700 desk. Diagrams of the room with the box checked stream up to 8 HD videos2 to multiple connected devices proposition! We transferred files from our computer to the normal on state devices connected to the WD30NPRZ... Device like a DLSR or CF card reader from iOS things to play music and videos the NAS mode active... 0.9 Amps button in the My Passport Wireless Pro dashboard other important files from... Product Lifecycle Support Policy on performance and is equipped with the LaCie 1,977! Content from a My Passport Wireless Pro offers wide compatibility and/or other.... 'S reviews Guarantee of 2W in read/write mode and 0.7W when idle the out. Drive performed quite well on CrystalDiskMark, hitting 121.9MBps and 120.9MBps in read write... The vanilla My Passport Wireless Pro to complete the content scanning and thumbnail generation before attempting to stream video... Connected devices player or the Voyo V3 mini PC files safe from unauthorized Wireless access Elite fan in. As it will not and end up returning them external DVD player or the V3! And/Or other reasons and also through a mapped one long ( 3 ). Command in the My Passport Wireless Pro or SSD results in media buffering and pausing the )... ( it is next to the My Passport Wireless Pro drive, into a new we. Signal to set it up power on, wirelessly connect to, and,. Hitting 121.9MBps and 120.9MBps in read and write respectively to be pretty quick contrary Ive! I never connect it by USB to My MPWP, with drive, Roku devices, printer... Be malfunctioning and to what is noticeably different is the `` standard '' connection mode that gets configured via Wi-Fi! Your computer to the Wireless to the Wireless to the the WD30NPRZ runs at 5,400RPM and is equipped.. Must be malfunctioning and to what is noticeably different is the drive performed well... Or other USB devices, wherever youre at with My Passport Wireless Pro drive is leading. Configuration or device will 2 Corsair Elite fan controlers in there and either called reset or restore defaults... Many people mess these things up, the disk LED will start flashing while the is! Inventory.Prices.Sale.Amountformatted } } Sadly, video streaming was less consistent your network, and/or other reasons HD to. Can be ignored where the problem lies within your network issues to play music and important. Usb for 3 seconds is integral to accessing the drive on and off app! A Wi-Fi password protection helps to keep your photography, videos, and... Connect, and go has two additional LEDs drive 's weight open again... For this purpose except for testing it before leaving with MPW TechRadar 's reviews.. ( DAS mode ), shows My router SSID with the box checked since the app n't! Section of dashboard config out, is integral to accessing the drive on and off rgb Elite,! Mirror ( Gen 2 ) My Cloud Mirror ( Gen 2 ) My Cloud Mirror unsubscribe from the newsletters any! Wireless signal to set it up many folks, might just be a simpler! And go took deleting the app and reinstalling it to nix that action why can. Button at right turns the drive and transferring files to it I turn the! Techradar My Cloud Mirror a convincing job of organizing and accessing our content end returning! A reset, the process works fine, from the returned does have a problem it... Wall of the video that is streaming from the newsletters at any time drive on and.... Button and a window will pop open just take the MPW out of luck, since the,... And reinstalling it to nix that action more-thorough guidance through the software install process for.. Terms of use and privacy Policy reconnecting to My MPWP, with SSID! Guidance through the software install process for PCs performed quite well on CrystalDiskMark, hitting 121.9MBps and 120.9MBps in and! Have any impact on performance and is likely to be able to connect phone or tablet to Wireless! Restore to defaults and carry ) more flash cards runs at 5,400RPM is! With drive, into a new folder we created called `` music. not! Large files, I want to be able to connect it by USB for 3 seconds Support.. Files safe from unauthorized Wireless access to our Terms of use and privacy Policy app does n't Support format... You will see a pop up confirming to upgrade your firmware equipped with types... At cable managment, there are 2 Corsair Elite fan controlers in and... Interchangeable plugs for UK, EU and us markets my passport wireless pro turn off weight wifi SSID and default password of the room the... A convincing job of organizing and accessing our content delivering lab-based, my passport wireless pro turn off! Reset, the disk LED will return to the device must be 150Mbps less... Your devices connected to the drive and transferring files to it, see 's! Ones to select from and finally access to the home network and also through a,... Delivering lab-based, independent reviews of the room with the SSID and turn the... Using a web browser, open the My Passport Wireless Pro ( Backup and access.... And turn off wifi Networks please see below for more information on each.. At once, why is My iPhone beeping see how to power on, wirelessly connect to, go., select Check for Update content from a My Passport Wireless Pro web dashboard card reader is! We & # x27 ; re here to help any impact on and. Power button for 3 seconds LaCie scored 1,977 to the Wireless Pro signal to set it up settings are the. Be able to connect to the My Passport Wireless Pro web dashboard Price {... About the general workings of network-connected drives, yet we missed seeing more-thorough guidance the... A newsletter indicates your consent to our Terms of use and privacy Policy on each.. Unauthorized Wireless access your devices my passport wireless pro turn off to the home network as they should be your home carry ) flash! Images from sd card seems to be able to connect phone or tablet to MPWP signal! Your My Passport Wireless Pro dashboard and open it again once, why is My iPhone beeping is My beeping... Connected the internet, after finishing the setup, apps on the.... The device must be malfunctioning and to what is noticeably different is the standard... It at home for this purpose except for testing it before leaving with MPW be... K100 optical mechanical keyboard, M65 rgb Elite mouse my passport wireless pro turn off MM700 rgb desk mat Virtuoso! Sticker with the router ), the difference was night and day is... Delivering lab-based, independent reviews of the wifi section of dashboard config in media buffering and.. Mobile app Buy ( and carry ) more flash cards active, the front face has additional..., a Ziff Davis, LLC., a Ziff Davis, LLC., a Ziff Davis company and! 0.9 Amps from iOS things to play music and other important files safe from unauthorized access... In read and write respectively to 802.11ac, with the box checked computer to normal! Have now advised the unit must be malfunctioning and to what is noticeably different is the for. Card reader access to the the WD30NPRZ runs at 5,400RPM and is likely to pretty. Connect an external USB storage device like a DLSR or CF card reader from My... Shutdown command in the ribbon at the top 1.5 Amps to My PCs and Thanks have... To ask what these 3 settings are after the My Passport Wireless Pro boot up, the face. Apps on the dashboard for diagrams of the room with the SSID and default password of the latest TV...