Please note however that all compatible openers have not been identified yet but we will be continuously updating this list as we learn more. The blue areas are active zones and the clear areas are inactive zones. Blinking Red light: Camera has failed to connect to a Wi-Fi network. Phone: 1-888-818-0436 (Monday Friday 8am-5pm PST, and Sat Sun 6am-3pm). 2. If the chime kit wires are not fastened securely, its possible the doorbell is not being supplied with enough power to run all its operations. Tap on the yellow tile to turn on/off the lights. If yes, then it could be the wiring is loose either on the back of the Niro device or on the garage opener terminal connections. You do not need a memory card if all you plan to do is live stream with your device. . You can also rename your dashboard or created additional dashboards. 1. You may customize your dashboard to your preference. The camera will then be ready to pair again. In Cool or Heat Mode: Tap Edit and use the Up arrow (Red) to raise the temperature or down arrow (blue) to lower the temperature. Press Save once youve selected the photo. Connect the other ends to the terminals on the back of the Garage Door Controller (making sure you insert on the first two inner terminals). To access all of these features, plus downloading and sharing videos, sign up your camera for a Momentum Capture subscription! Just swipe left or right to access the additional camera tiles. Canceling your subscription may erase all saved video history associated to the subscription and cannot be undone. Selecting this button will have the camera start recording. Select the Arias Light option, then select the days and timeframe when you want the lights to stay on. Take everything out of the box and make sure you have all of the parts by matching the box contents with the list of Whats in the box or "What's Included" on the side of the box. This is the electrical box that supplies power to both your chime and doorbell. Make sure to have your volume up and your mobile device close to the Garage Door Controller while pairing. We are committed to maintaining your loyalty and acting in good faith at all times. Follow the prompts in the app to create your new Momentum account. Your micro-SD card must be 128GB or under. Download the Momentum" app and create a new user account. This means transparency. You can still receive recordings even if youre not receiving the notifications. Tap the round icon in the middle left of the bottom tool bar. Rules must be set for the days and times you would like to record motion triggered events. Momentum Capture service allows you to record an unlimited number of recordings during the set time frame that you have purchased. Select Knoks camera tile to enter the live view screen. Yes, you can easily create an account within the Momentum app by opening the app and selecting Create Account. Once you have provided a valid e-mail address and password, you will receive a verification email link. See our compatibility list here. (iOS 9.0+/ Android 6.0+). Check that your routers firewall is not enabled and doesnt block the thermostat. b. Selecting this button will have the camera start recording. Make sure your thermostats pairing process was successful. On the back of the doorbell you will see a rubber button labeled RESET. The feed may take a few seconds to load and may take longer depending on the network speed. Select the Camera option and follow the prompts. You will need to reset your device either from the app or the reset button inside the Knoks camera. B. Make sure youre downloading the correct app. If youre experiencing problems, call us and well help diagnose the issue. 1. b. The camera can stand on its own. It is a 12 digits Alphanumeric ID. Streaming videos in general will consume a lot of data, so if you have a strict data cap for your mobile service then we suggest to use WiFi on your mobile device while streaming. (The Garage Door Controller camera tile has the devices name at the top and an image of a recent camera image.) i. You must have a C-wire (24V AC) to power the Meri thermostat. Yes, you may also do that as well while viewing the selected recording. To get to the slot, you must detach the camera from the rest of the floodlight device. Yes, you may also do that as well while viewing the selected recording. No, you can only choose to subscribe to one Plus, Premium, or Pro subscription. SAVE THE RECEIPT! 2. Will not work with electric baseboard heat (120-240V) or millivolt system. Video clips are recorded based on the Rules you set in the app. We are here to help! Next, remove the screws leading the micro-SD card slot and reset button. Cori HD Smart Home Security Camera (2-Pack). Then select the Update Firmware button from the list. You may also adjust the sensitivity level in this screen. Hold the reset button for 10 seconds or until you hear the reset tone. Currently we do not have a plan to allow 24-hr continuous recording, however the camera can track and record motion activity all day. This is your Momentum Apps home screen where you can view and access all of your paired devices. The Niro is not designed to sustain rain or other harsh weather environments. If youre still receiving frequent false alerts or there are high traffic areas that you want to eliminate, you can adjust the cameras motion zones to block out those areas. a. a. This is a standard home WiFi router. Make sure the chime kits wires are firmly connected to your homes chime box FRONT and TRANS terminals. Momentum Capture allows you to record an unlimited number of recordings during the set time frame that you purchase. - Check to see if the card was properly inserted into the camera slot. This video helps to ex Show more Meet the New Momentum Axel HD Wifi. For a stronger mount, screw the metal plate into the surface (e.g., wall or ceiling), and then watch as the magnetic bottom of the camera snaps securely into place. It can take up to five minutes under normal operating conditions. You can control the temperature, change the modes, and more through a Google Assistant enabled speaker. 2. This process will erase the camera's current Wi-Fi connection and will need to be re-paired again to the new Wi-Fi from the Momentum app. The other way is in the live view screen. 2. Yes, and depending on your wall material you may need to include additional anchors when installing. Factory Reset Your iPhone: To factory reset your iPhone, you have to: Open the "Settings" app. b. a. To install the Knok video doorbell, you can view the in-app installation instructions, QSG, manual, or the youtube video here. The Niro Wi-Fi Garage Door Controller with Built-in Camera is not made of materials that will withstand harsh weather or extended exposure to rain water. Your doorbell/chime transformer must be 16-24V AC. Reset your camera by holding the camera's reset button down for at least 10 seconds, until you hear the voice " your device has been reset". The audio will go through only one source (either through the camera or through the App) at a time. This can be helpful in different seasons when you want to frequently use the thermostat. You may also manage your subscriptions from the app by going to the Menu > Subscriptions page. Most brands of Micro SD cards will work fine, as long as their capacity does not exceed 64 GB and is at least Class 4. On the tile, youll see the camera devices name at the top, and a recent image taken by that camera. Subsequently the device will be automatically removed from the previous user account. Simply follow the steps below. You will need a 2.4GHz or 5GHz router (802.11bg/n) on your home or office system for Wi-Fi connectivity. This process will erase the cameras current (your old) Wi-Fi connection, but note this process will not delete the camera off your Momentum account. If you use: 4GB SD card= 4.5 hours, 8GB SD card = 9 hours, 16GB SD card = 18 hours, and 32GB SD card= 36 hours. Night vision video is dark. Go to the App menu and select the menu (3 blue lines) at the top left corner of the dashboard screen. Send us a message well be in touch in no time. Why is my Momentum camera not working? A mobile device running on an Android 6.0+ or IOS 9.0+ platform. - Open the metal bracket and insert the micro-SD card in the slot in the orientation according to the printed illustration inside the slot. Dont worry this is pretty standard for most home Wi-Fi routers these days. Once your Momentum product has left our warehouse, you can track the package via your individual tracking code. Note the recordings will only last as long as your subscription allows for. These settings can be adjusted from the Momentum app. Reset your camera by holding the cameras reset button down for at least 7 seconds, until the red solid light appears on the cameras LED indicator light. Note you must have a Momentum Capture subscription or a micro-SD card inserted in the camera to use this function. If you need assistance or are unsure about any step of the process, be sure to consult with a licensed electrician before proceeding with the installation. Make sure your smartphone or tablet device is first connected to your home router before pairing. You will need your WiFi name and password when connecting your Meri thermostat to your home WiFi network. The Plus plan saves recorded videos and photos for 7 days. 1. You will see an option where you can adjust how long the light will stay on for. Yes, as long as you have internet access for your mobile device with the Momentum app. However you MUST keep the power connected. However, at night the infrared (IR) camera light will reflect off the glass and greatly reduce any outside visibility. ii. You have two options: insert your own micro-SD card or subscribe to a Momentum Capture storage plan through the Momentum app. Once the time expires, the recordings will be automatically deleted and inaccessible. Tap it again to turn it off. Android Momentum App Link (Google Play Store). Make sure you have the latest app version available from the app store. 3. If the icon is not shown, then you will have to try reconnecting to the WiFi network again. You should see the cameras indicator light blink red and blue or double blinking blue. Go to the menu and select the Activity option. Check the voltage being supplied to your chime box and doorbell. If you save your recordings with a micro-SD card, then your recordings will be lost along with the device. This will power cycle the device and reboot it to bring it back to its previous live state. The feed may take a few seconds to load, but will take longer depending on the network speed. We recommend to set up the device hanging under your garage door opener. Dont worry this is pretty standard for most home Wi-Fi routers these days. Type in your search query in the field below or choose a topic directly in the navigation below the search field. But it can also be securely mounted on a table, wall, or ceiling. From this screen, select alerts to view your recordings. You can have automatic recording when the camera detects motion. There are a few things you would need to verify if the Knok will work with your home. This function is controlled only from the live view camera screen. And you wont ever miss out on that special YouTube moment! Check that you are in an area with a strong Wi-Fi signal. Yes, if you have multiple thermostats in your home you can also pair them all on the same Momentum Smart Thermostat app account. To reset the Knok through the app, go to the devices general setting screen and press the Factory Reset button. A stable WiFi connection a. You can tell if the wiring is correct by testing the heat/cool/emer modes. Once in the live view screen, tap on the microphone icon once on the bottom left corner. We develop and support our own Danale App. It is required to then set up Rules in the app with the days and times you would like to capture activity. No contract or long-term commitment is required. (The Aria camera tile has the devices name at the top and an image of a recent camera photo.) SAVE THE RECEIPT! The device has Infrared (IR) night vision built right in. Tap Set to lock the desired temperature. Take everything out of the box and make sure you have all of the parts. Open the app, then select Create Account at the bottom of the first screen. Press the + button to add a rule. We would love to! 2. The tiles on the dashboard will now be able to be moved around, shrunk, enlarged, removed, or added. The Niro Garage Door Controller connects wirelessly to a Wi-Fi network, however it must be directly connected to a power source at all times. A few things to check: Make sure your current thermostat and wiring includes a C wire and supports 24VAC. If you feel the wires are not connected strongly enough, try stripping more of the wires and to wrap them more securely around the terminal screws. You can make sure yours is on the list of compatible motors here. b. 1. Double Blinking Blue Light: Camera is ready to connect to a Wi-Fi network. 3. We are proud to offer the Momentum Capture for live streaming and data storage. Go to your dashboard and select the tile that matches up with the camera taking the feed you want to see. However, the burglar will not be able to use the device since its still linked with your Momentum account. Tap the Settings icon from the devices main screen, then select Parameters and scroll down till you see Key Lock. To reset your Momentum Camera, hold the Reset button on the back of the camera for 5 seconds. Tap anywhere on the screen to bring up the top and bottom tool bars. Tap or swipe along the grid screen to select or deselect the areas. Renewals occur every month or year, depending on the billing cycle you selected when signing up. Tap OK. To stop the recording, tap the button again. Here's how to do it. Tap "Install" to download the app. c. Transformer with 16-24V AC You will need to reset your device by holding the device's reset button for at least 7 seconds until the red solid light appears on the device's LED indicator light. There is a separate blue tile to control the Garage Door Controller and your garage door. Please follow the instructions provided in the Quick Start Guide and Manual. If you would like an outdoor camera, we would recommend the Momentum Aria Floodlight which is a weatherproof floodlight and camera that protects the outside of your property. Night vision mode will be activated if the device senses low light environment. Make sure to have a stable Wi-Fi connection in the area before you proceed. 3. Check the SSID in WiFi Settings. Every device already comes with free 24hr video playback thats saved to the cloud, so you do not need a memory card for capturing video activity. You will see a capped port within the camera. You will first need an existing video doorbell to replace with the Knok video doorbell. The device has Infrared (IR) night vision built right in. A mobile device running on an Android 6.0+ (Lollipop) or iOS 9.0+ platform, however compatibility versions may change as new OS version are released by Apple and Android. Luckily this function is controlled from the live view camera screen, where you already are! Check your compatibility. If you still need advice, feel free to call and chat with someone from our Customer Service Team. Go to device Setting, select Parameters, and select your System Type. Heres the link for more info about our plans: https://momentumcam.com/pages/cloud. Our new firmware update solves most pairing issues for the Axel HD Smart Home Camera and the Niro Garage Door Controller Update Firmware Choose Your FAQ Topic General Axel, Cori, Robbi Camera Niro Garage Door Controller Aria Floodlight Momentum Capture App Help Meri Knok Buying a Momentum Product Where can I purchase or order a Momentum product? While you are viewing the selected recording, press the download button at the lower right corner. Take everything out of the box and make sure you have all of the parts. You will need to reset your device by holding the device's reset button for at least 7 seconds until the red solid light appears on the device's LED indicator light. 3. 1. There will be a new garage control tile for the second door on your dashboard. To calibrate, select the Settings icon > Parameters, and look for the Temp Calibration option. To install the Aria floodlight, you can view the in-app installation instructions, QSG, manual, or the youtube video here. If you have an Android phone, make sure that your phones location setting is turned ON and the Momentum app has location permissions allowed. b. If the light shows a blinking red light then you will have to reset the camera by holding down the reset button for 10 seconds. You must also have a stable WiFi 2.4GHz connection that will adequately reach the doorbells location. The burglar would not be able to see these recordings even with the device in hand. Hold the rubber RESET button on the back of the device for 10 seconds or until you hear the reset tone. i am not able turn on/off the camera and i tried connecting to device manager to check on the firmware but even there the device is not being detected. Momentum Capture allows you to save and view your cameras video and photo history. DO NOT disconnect the wires. Tap the icon to activate the siren. You can use a multimeter to measure the voltage, locate the transformer to see the voltage rating, or contact an electrician to find out for you. Go to your Knoks settings page, and under the GENERAL tab you will see an option for Reset to Factory Settings. However, you may use one if you want for additional backup storage. If you use: 4GB SD card= 12 hours, 8GB SD card = 25 hours, 16GB SD card = 50 hours, and 32GB SD card= 100 hours. Once the time expires, the recordings will be automatically deleted and inaccessible. Are you having problems pairing your camera? (The Knok camera tile has the devices name at the top and an image of a recent camera photo.) This camera is NOT water proof. The Momentum Axel, Cori, and Robbi cameras are not made of materials that will withstand harsh weather or extended exposure to rain water. Note if you have multiple devices, it may appear on another page. Yes - the C wire is necessary because it provides the necessary power to the Meri thermostat. Scan the QR code found on the device screen by selecting Setting > Parameters. Simply search for Momentum on the Google Play Store (for Android devices) or the Apple App Store (for iOS devices). There are two different detection types: Camera detection and PIR detection. Here are some options for a resolution to the problem: 1. How to Reset your Momentum Wi-Fi Video Camera Momentum Aria Floodlight Installation Step-by-step on how to install and connect the Momentum Aria Floodlight in this video. This process will erase the camera's current (your old) Wi-Fi connection, but note this process will not delete the camera off your Momentum account. If the Knok is still connected to the internet, you may factory reset the device from the app. Try force closing the app, then open back and try re-pairing. The Momentum Garage Door Controller is compatible with most current brands. You may then speak into your mobile device, and the sound will be transmitted to the Knoks speakers. Scroll down until you will see the option bars. 3. With either option, you can easily share your recorded videos and photos with friends or family, or even yourself! It must also be at least Class 4 or higherand in FAT32 format. Select the micro-SD card icon to view the saved recordings and photos on the micro-SD card Select the Activity tile and select the Videos or Photos tab. 1. Once you have successfully connected the camera device to your mobile device you are set to go. If these steps do not work, try pairing your camera again. After the thermostat is turned on, go to the device settings icon, select WiFi, and enter your WiFi credentials. Selecting this button will snap a shot from your Momentum camera. - Open the rubber cap from the side labeled OPEN. It is not recommended to be installed hanging on a ceiling. Ensure the Password Is Correct. There could be several reasons. Make sure the time is synced properly on the camera (this can be managed in the settings). You have two options: insert your own micro-SD card or subscribe to a Momentum Capture plan through the Momentum app. Any help is greatly . Youll need it to claim the device under our free one-year warranty. From the web, go to the particular camera you want to delete and select the link "Unregister camera" Unregister Camera through Mobile App. 1. 3. From the main device screen, go to device Settings icon, then select Parameter If the issue cannot be resolved, wed be happy to send a replacement per our warranty. Go to the Arias GENERAL settings screen and tap the Restart button for a simple power reboot or tap the Reset to Factory Settings if you want to perform a total reset. A. Please refer to the installation guides for further instructions. 2. The other option is to subscribe to aMomentum Capture subscription. Take everything out of the box and make sure you have all of the parts. To control the PIR motion zones, go to the Arias live video screen, tap the Settings icon at the top right corner, go to the Arias LIGHT settings screen, then tap the blue Edit button. There is no battery included in the device. You will see a WiFi icon located on the lower right corner on the devices main screen if the connection is established. Tap anywhere on the screen to bring up the top and bottom bars. The currently used codec is displayed there. b. It should make a clicking noise once securely placed. 1. The camera or . On the apps dashboard, you should have a yellow light control tile. You may only purchase the Momentum Capture subscription plan through the app and camera settings, however heres the link for more info about our plans: Momentum Capture. Here are the links for the manuals. Take everything out of the box and make sure you have all of the parts by matching the box contents with the list of Whats in the box or "What's Included" on the side of the box. 1. Select Garage Door Controller camera tile to enter the live view screen. Once it is scanned successfully, you will see a new thermostat device tile added to dashboard. Pair your Nest account with Momentum to manage and control your status, temperature and fan settings in the mobile app. Momentum Capture service allows you to record an unlimited number of recordings during the set time frame that you have purchased. Open the app, then select Create Account at the bottom of the first screen. If you need assistance or are unsure about any step of the process, be sure to consult with a licensed electrician before proceeding with the installation. Youll see a Light icon below the live video. From the Momentum app, select the menu button at the top left corner in the dashboard screen. Support for desktop devices is not currently offered. Heres the link for more info about our plans: [https://momentumcam.com/pages/cloud]. With a wired (plugged in) connection you have the advantage of unlimited power and never having to worry about changing or charging a battery. Don't worry, we've got you covered: Please forward the email you received with the verification link to info@momentum-cam.com and we'll have your email account verified. Once an account is created from the app, open the app using a smart phone and login. Danale also provides month-to-month cloud service per device through the App. How do I connect to Mocam 720 01? 9 Tips for Resolving Issues with IP Cameras Not Connecting to WiFi. Make sure you remember the password! If you think you are missing a part, please contact our Customer Service Team: Phone: 1-888-818-0436 (Monday through Friday 8am-5pm PST). Once the storage duration expires, the recordings will be automatically deleted and inaccessible. For more information on our compatibility list, click here. To reset the Knok through the manual method, you must first detach the doorbell from the wall. On average, it takes between 2-5 business days for your Momentum product to arrive. Of course! Swipe left or right to access the additional camera tiles.