Unhealthy levels of these chemicals can have both short-term and long-term effects. (0 answers), Q:QuestionIn one picture it shows the outside temp. Nails, pests like mice and rats, and corrosion can all be a contributing factor. To prevent this, each element has a thermostat which cuts off the heat at a certain temperature. Burner Will Not Turn Off 7. Yellow Burner Flame 3. Even so, we recommend having a professional modify the installation so that GLAS can directly operate your ventilator. If you have entered passwords for other networks, your system will automatically connect to them. When enabled, GLAS will intelligently control your ventilator to only operate it when air quality is poor, ventilation can help assist with cooling or heating, or to dehumidify in the winter. GLAS will accept commands through Alexa that begin with the wake word Alexa and one of the following commands: If you are having issues with your Johnson Controls GLAS thermostat, re-booting the device by navigating to Settings> General > Restart may resolve the problem. United States Environmental Protection Agency. If so, repeat steps 4-6 up to three times. How do I get the thermostat to update to the current outside weather? Many ventilators engage the furnace fan, instead of having a separate fan for the ventilator. If the system does not power on in a few minutes, it is off. Welcome to The Indoor Haven. This lets you enable a passcode to lock your thermostat from unapproved changes to your temperature, settings, setpoints, or schedule. (0 answers), Q:QuestionWill this work in an apartment? Outdoor weather tracking also allows the thermostat to calculate your energy savings to improve your energyusage. Enterprise networks and captive portals are not supported at thistime. If the device is unresponsive, reboot the thermostat by removing the cover and holding the green power button on the bottom left of the thermostat for 30 seconds, until the GLAS logo is displayed. Some fixes are relatively simple, but an internal problem may require replacing your A/C unit. 4. TMC/GTP said: I have a Hearthstone freestanding gas stove with a wall mounted thermostat. It ain't much, but at least it's an honest living. When GLAS is in a Home or Sleep state, the output will turn on. Can I connect other voice assistants to GLAS? Typically, GLAS will wait to transition from a scheduled Away state to a Home state until the occupancy sensor detects that youve actually returned home. GLAS also detects movement inside your home so it can tell when no one is home and turn off your heat. Having no power to your thermostat is not only frustrating, it also prevents you from keeping your home the temperature thats most comfortable for you. GLAS registers your presence by using the proximity sensor to detect your movements or by tapping on the screen. Once those conditions are met, GLAS will require some time to learn a temperature model of your heating and cooling system, as it heats or cools your home. If I were to move would I be able to install it again wherever i move? Turn off the power source and remove the thermostat's cover. Not sure if you need the internet during the initial set up. Your local YORK authorized heating and cooling professional can make a personalized recommendation for your specific home, but typically we recommend a YORK Affinity Energy Recovery Ventilator for homes located in the southeast US, and a YORK Affinity Heat Recovery Ventilator for homes located elsewhere in the US, or in Canada. Inspect the wiring. Yes, GLAS supports a feature calledContinuous fan when home. (1 answer), Answered 2 years ago by JoseVerified Purchase, Q:Questionoutside temperature is not updating been stuck on 37* for 4 days now. Also, you can access your thermostat remotely from your mobile device or the web when using Wi-Fi. We recommend Auto, which calculates when the filter should be replaced based on runtime of your heating and cooling system. To provide accurate data, this algorithm has many conditions that must be met before it can begin calculating energy savings. Saved me a call, a bill, and a wait! Thermostat: Make sure that the thermostat is set properly; often, the issue is that the thermostat is set lower than the temperature in the room. Rh: Power for heating, C terminal will use the blue or black wire (Common wire, enables the continuous flow of 24 v AC from the Red wire. Remove your thermostat faceplate. Thanks Paul. To configure this, navigate to Settings -> Comfort -> Air quality. If you would like to make any updates to your Wi-Fi connection, go to Settings -> General -> Wi-Fi. While this can save energy, it might also mean returning to a warmer or cooler home than youd like. Use the included adapter and the installation instructions to convert your heating or cooling systems to power your GLASthermostat. Yes. If your AC is not blowing cold air, the refrigerant may be the problem. A Wi-Fi connection tracks the outdoor weather in your area to help you choose the most efficient temperature settings. However, there may be enough voltage to run your screen. During the test, if you feel hot air when it should be cooling, or cool air when it should be heating, press No when asked if you feel the right air coming from the vents, and then select Yes when prompted to reverse the reversing valve polarity. In most cases, your thermostat turns on the compressor and fan (Y and G terminals/ wires) during cooling. Your device must be connected to Wi-Fi with a valid postal code entered, and you must have a schedule setup on your device. On your circuit board, youll find an R terminal, a C terminal, a G terminal, a Y terminal, and a W terminal. Thermostats that are located in the basement of a home can be damaged by leaky ceilings and walls. From the home screen, swipe left to access quick view and selectschedule. Once finished, replace the cover and flip the power back on. To edit your temperature preferences, go to Settings ->Comfort ->Temp preferences and select the temperature setting you would like to adjust. Yes. After doing a factory reset, check the updates and install the latest security and functionality features to make sure that your reset thermostat is up-to-date. If the device hasnt been cleaned in a while, that can cause several issues, including the inability to turn on. In the summer, the higher you set your away and sleep setpoints, the more energy your GLAS can save you. Already did a factory reset, disconnected wifi and re-installed but no success. However there is always the reasonable solution of purchasing an adapter kit for like $25 and that will be the easiest, cheapest, and you don't sacrifice any functionality. Remote Not Working 2. GLAS works with most 24-volt heating and cooling systems, including: gas, electric, oil, radiant and forced air. By doing it yourself instead of calling a professional, youll also save yourself a little cash, too. Failed Ignition 6. If your home does not have ventilation equipment, GLAS cannot directly improve the air quality in your home. It is important to select this correctly, or your thermostat will heat when it means to cool, and cool when it means to heat. Note that you do not need to have a wire for every terminal. It is up to you whether you want to interact with these third parties through GLAS. You can use a can of compressed air or a rag. On the other hand, the display and the controls on some thermostats are not powered by batteries. Floating Flame 13. During the winter, as outside temperatures drop, the optimal humidity level in your home changes. What is the On while occupied Auxiliary device setting? This will help your voice assistant distinguish control of different GLAS devices in your home. Depending on the model of your heat pump, some switch into cooling mode when the reversing valve is powered, and others switch into heating mode when the reversing valve is powered. What does Auto mode do for my Humidity setpoint mode? GLAS Will then automatically switch back to the preset temperature preferences when your home next switches between Home, Away and Sleep. What Is the Right Shower Head Height, and How Do You Adjust It? But not everyones schedules are the exact same every day, and some days you may not return home until hours after your scheduled return time. In addition to reducing undesired airflow, the air seal provides a small amount of additional insulation, helping reduce the impact of the wall temperature changing as the flowing air changes the wall temperature. That is what I do when my screen freezes. After careful consideration, Johnson Controls has discontinued the GLAS Smart Thermostat (model number SIO2-10000). If you set the temperature for high and it still doesn't. October 2022 in Gas Heating. What kinds of data does Johnson Controls collect when you use GLAS? In the air quality section, you will find reporting on total Volatile Organic Compounds (tVOCs), equivalent CO2 (eCO2), and Relative Humidity. You can alsoclick the buttons below. To set your temperature preferences for home, away, and sleep, go to Settings -> Comfort -> TemperaturePreferences. Remove the cover of your furnace or air handling unit to access the control board. If you set a cooling or heating temperature too close to the opposite one, GLAS will automatically adjust the other temperature to be 2 degrees Fahrenheit away from the temperature you just adjusted. Try it and let me know if it worked. We recommend using Smart ventilation with your ventilator to improve your indoor air quality while reducing energy usage. Although diagnosing the problem may seem like a complicated issue, if you follow the steps below, youll be able to pinpoint the issue in to time at all. A: Short answer:yes. Emergency heating and cooling are setpoints designed to protect your building from freezing or overheating. I went into Settings->General->Wifi->Forget this network. Try turning the thermostat off and then on again. Sleep mode is the temperature settings you select for your waking and sleeping hours. Johnson Controls GLAS Thermostat Won't Turn On There are several issues that could prevent the thermostat from turning on. For most homeowners, a basic fiberglass filter is sufficient. How can I find out more information about my current air quality? However, you can also adjust the date and time manually in the case your thermostat is not connected to the internet or is unable to reach an internet-based time service. In Off mode, you can manually activate the fan. There arent any standards for wire colors. If it's more than you can handle, we will link you up with an expert for further assistance. What to Do if Your House Smells Like Gas but Theres No Leak. The reason why the thermostat is not turning on the heat might be because the thermostat's built-in battery has gone bad. After installing the Air seal on the back of your GLAS device, it should be possible to push the wire bundle through without modification. If the cooling still doesn't come on, but has worked in the past, call a professional . Apple, the Apple Logo and App Store are marks and/or registered marks of Apple Inc. All other marks are property of their respective owners. When in On mode, GLAS will continuously run your fan. If you can safely reach your circuit breaker, try . Heat protection and freeze protection will still activate in Off mode in the event that the emergency heating or cooling setpoint isreached. Once you have signed in to your account, use the Account Management screen to add a location and then the GLAS app will help you add a device, or tap on an existing location and then tap Add device. Can I mount my GLAS device in any orientation? If you want to check your fuse and other circuit components, simply inspect it or hook it up to a multimeter (Testing for a blown fuse). Yes, GLAS supports controlling up to two heat pump compressor stages, as well as up to two auxiliary heat stages. Albinger said the level of processing power. We take pride in helping you get the answers at no cost. Mobile hotspots and guest networks are notrecommended. Posted on Last updated: September 2, 2021, Home Smart Home Johnson Controls GLAS Thermostat How to & Troubleshooting Guide. Ensure that the furnace door is closed. When you find yourself in this position, again check your fuse box to make sure you didnt trip a breaker. (1 answer), Q:QuestionMy home was built in 2012 forced air with fan Honeywell thermostat, is it compatible(0 answers), Q:QuestionHow many temperature settings can be programed per day? To clean your thermostat, simply unsnap or unclip the outer cover and then use either a can of compressed air or an old rag to blow or wipe away the grime. On while occupiedis a mode aimed at advanced users controlling lighting or other specialty applications in a commercial setting. When you set up a schedule in GLAS, you tell the device when you wake up, leave, return, and go to sleep. Utilizing this information along with outside weather data, GLAS calculates how much energy you are saving when compared to operating only at your preferred Home setpoints for cooling or heating. The thermostat is across the room--a good thirty feet of wire away. Type in the name and password of the network you wish to connect to. Connect the AUX terminal on your GLAS thermostat to the control terminal on the auxiliary device. The thermostat not turning on at all; If your thermostat is more than ten years old, you may consider replacing it at the first sign of malfunction. If you dont have a sump pump, then youll still want to see if the outlet that your HVAC equipment is plugged into has been tripped, and just like mentioned above, simply flip the switch to turn it back on. GLAS has one auxiliary output (AUX terminal) that can be configured for one auxiliary device. Select the plus sign in the upper right corner of the calendarview. (0 answers), Q:QuestionWill this work on a heat pump? Pollutants and allergens can cause respiratory and immune irritation. Verify these wires are firmly connected to the correct terminals. 2. Can GLAS continuously run my fan when Im home or sleeping? 14 Most Common Cozy Wall Heater Troubleshooting 1. Connection to Wi-Fi is part of the set-up process you will walk through duringinstallation. To access air quality, swipe left from the home screen and select Air quality. My GLAS device only shows me hours of runtime, not energy savings. Can I get professional help to install my GLAS? Smart ventilation is a feature available when GLAS is configured to control a ventilator and is turned on by default. Simply wipe or blow away the dirt, grime, and if someone in your household smokes, the nicotine residue. We strongly recommend installing the Air seal on your device, even if you do not suspect it to be necessary. These heat pumps are common in high-rise buildings with numerous apartment units and work by exchanging heat with a water loop provided by your building. Can GLAS tell me when to replace my air filter? Connect the switch side of the relay pack to the two terminals on the AUX device. . GLAS uses its air quality sensors and information about outdoor temperature and humidity to intelligently operate your ventilator to maximize air quality and minimize energy usage. 7. Designed in USA; Assembled in China. Contact with components carrying hazardous voltage can cause . Fireplace Won't Stay Lit 4. Bad batteries may also be a contributing factor when your thermostat is getting no power. Use the included magnet to mount. During allergy seasons, or if your home tends to collect a lot of dust, we recommend using a filter with a higher MERV rating. Clarks Summit,Pa. Today its locked up screen. How do I know if my system is compatible with GLAS? No it does notI have one and it does not have emergency heat setting button on the screen. Turn the power breaker off to your thermostat for one hour. 6. It comes in a stylish design and with impressive features. Connection to Wi-Fi is part of the setup process you will walk through during installation. After selecting On, you can optionally select a specific amount of time to run the fan for before going back to Auto mode. Tripped High-Limit Switch. For instance, a bad relay coil or a direct short between a 24 v AC wire and Common or Groundcan cause a lot of current to flow through the fuses. This may cause the thermostat to power off. Although this may sound a little goofy, youd probably be a little surprised to find out how many people actually bump into their thermostats when passing by and accidentally turn them off. Center for Disease Control and Prevention. Johnson Controls ensures that each professional installation comes from a trusted professional in your area, supports local businesses and gets the job done right. Why is GLAS reporting my air quality as fair or poor? You can purchase new fuses at most home improvement stores for a very reasonable price. Pull all of the wires through the back of the GLAS thermostat. Or you can call our customer service line, 1-833-297-GLAS (4527). After connecting to Wi-Fi, entering your postal code, setting up a schedule, and heating or cooling your space, GLAS creates a thermal model after a few days of runtime. In fact, many thermostats are powered by the 24 volts from the transformer. You can find the Wi-Fi MAC address at the back of your device where it is printed. During that time the "Outside" temperature was not showing. On the Y terminal, one of them also went to the condensor & needs to be connected to the control board. Does Johnson Controls sell the data that it collects from my home? Main Burner & Pilot Goes Out During Normal Operation 11. If a breaker did get tripped, reset it. However, Hourly fan runtime and air quality control features will notactivate. (0 answers), Q:QuestionIs this a 4 wire hookup or 5 wire ? Tracking your energy savings is a great way to view your current usage and find ways to improve energyconservation. This saves energy by not needlessly circulating air throughout your home when the air quality is already good. The fuses are just not made to handle that much amperage. When connected to Wi-Fi with a valid postal code entered, GLAS allows you to specify the outdoor temperatures above which auxiliary heat will never run, and below which auxiliary heat will be preferred as a more efficient method of heating. Reset to the desired temperature and see if that helps. Can GLAS help improve air quality if I do not have a ventilator? GLAS also supports configuring the auxiliary output in On while occupied mode, which will turn the auxiliary output on anytime the device is in Home or Sleep modes, and off when its in the Away state. And, if your kitchen has a cooking vent, turn it on whenever cooking or cleaning your kitchen. How does Johnson Controls keep my data safe? However, if your HVAC equipment has low voltage, it can cause the screen on your thermostat to go completely blank. If the network you would like to use is not shown in the list, scroll to the bottom of the screen and select Other. A C-wire is a wire in your HVAC system that provides power to yourthermostat. The heatmap uses your postal code information to display real-time outdoor air quality for your area to inform you about the air near your home or current location. Restarting will not erase any of your stored data. any help much appreciated! If you do not have a C-wire, dont worry. If you want to check your systems power, adjust the temperature on your current thermostat enough that the system switches to heating or cooling mode. Using Wi-Fi also allows you to access your thermostat remotely from the web or your mobile device. Free GLAS smart thermostat mobile app available for smart phones and tablets, 2018 Johnson Controls. GLAS can also control heat pump systems without auxiliary heat. If you havent changed them in a while, it probably means they need to be replaced. With remote access, you can control your buildings temperature, adjust schedules, view energy savings, and power your system on oroff. Smooth-top (ceramic) stoves can be damaged if an element gets too hot. In-store pricing may vary. Is there anything I can personally do to improve my homes air quality? What does the Auto option for Heat pump staging mode do for my heat pump? When enabled, it will cause GLAS to operate the fan continuously when your device is in a Home or Sleep state. The air quality sensor inside GLAS measures volatile organic compounds (VOCs), and one of the VOCs measured by the sensor inside GLAS is hydrogen (H2). GLAS will accept commands through Google Assistant with the wake words, Ok, Google, and one of the following commands: To get the mobile app for GLAS on your Apple or Android smartphone or tablet, navigate to the Apple App Store or Google Play Store and search for GLAS by JCI. The batteries are usually located on the inside of the thermostat, so youll need to start by removing the cover. Someone who came to look at it said they were incompatible but it had been working fine for years. Too Large Flame 2. Power to the AUX device is sourced from the RC terminal. I am getting more like 380mv between the tp and tp/th terminals at the fireplace. These heat pumps are common in high-efficiency homes and work by exchanging heat with the ground or a pond of water. You can apply an offset to the sensed temperature by navigating to Settings -> Comfort -> Temp Display and adjusting theTemperature offsetto match the displayed temperature on your GLAS to another external thermostat that you rely on to calibrate the temperature. GLAS was designed to be beautiful and intelligent, inside and out, and to improve the atmosphere in which you live and work. After setting yourHeat pump staging modeto Manual, youll be able to adjust the exact thresholds to match your equipment. There are several issues that could prevent the thermostat from turning on. When connected to Wi-Fi, you will also be provided with reporting on outdoor allergens, the Air Quality Index (AQI), and UVIndex. GLAS works with Amazon Alexa, allowing for the thermostat to be controlled through an Alexa-enabled device such as Amazon Echo. Remove the frontplate by pulling the top of the silver cover towards you. If the room temperature is below the heat set point, the thermostat display should indicate a call for heat. And in the winter, the lower you set your away and sleep setpoints, the more energy your GLAS can saveyou. When you say pilot generator--are you talking the thermopile? For Amazon Alexa, you will need to use either the Alexa mobile app on your smartphone or tablet or visit echo.amazon.com on your web browser. Your thermostat's manual or the manufacturer's website should give you simple steps to follow to test the built-in battery. You can use your GLAS mobile app to control the temperature, heating or cooling mode, fan runtime, and other features. There are ones that claim they do not require one (nest. Azek vs. Trex, Which Is the Right Choice for You? Otherwise, you can remove the batteries and place them back in the compartment to reset your thermostat if it isn't hardwired. If you do not have a C-wire to power your thermostat, use the included adapter to provide power. 3. We also collect data about you, such as your name, zip code, email address, and password, to make GLAS more intelligent and so you can control your account. If you do not see the network you would like to use shown on the list, scroll to the bottom of the screen and select Other. Yes, GLAS supports Auto and On modes for your fan. Often, the wire color is used to indicate the type blue for B-Type and orange for O-Type. When enabled, Pre-Start will always activate at the end of a Sleep period. I have a ventilator in my home, but its not connected to my thermostat. To connect your GLAS thermostat to Alexa, you will need to use either the Alexa mobile app on your smartphone or tablet or visit echo.amazon.com on your web browser. (0 answers), Q:QuestionI have a whole-house humidifier on its own transformer that draws source voltage from the furnace. On the other hand, if this didnt solve your problem, go downstairs to your sump pump, if you have one, and see if the outlet that your sump pump is plugged into has been tripped. In your HVAC equipment, disconnect the wires from the control board and connect them to the open terminals on the adapter. There are several common reasons why your thermostat might not be getting enough power to work. A Wi-Fi connection tracks the outdoor weather in your location to help you choose the most efficient temperature settings. By continuing to navigate through this site or by clicking Approve, you consent to the use of cookies on your device as described in our privacy notice. If so, flip the switch on the outlet and see if the display on your thermostat is back on. However, even if it seems to be working, it could be relaying inaccurate information to the rest of the system, causing it to run too long or not enough. If not, simply install new batteries and see if that corrects your problem. 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